T
TPGBrennan
a couple of users have reported that not all responses to an email with
voting buttons are recorded in the tracking tab; some are and others are not.
The original email is sitll in the Sent Items folders, however, I noticed
that if a response comes in while I have the message open it is not recorded.
If I close the original message and have the same recipient respond again
while the message is closed the response is now tracked.
Is this a known issue with tracking? Are there any other gotchas, and more
to the point, is there a good, definitive MS doc explaining the process and
any known issues?
voting buttons are recorded in the tracking tab; some are and others are not.
The original email is sitll in the Sent Items folders, however, I noticed
that if a response comes in while I have the message open it is not recorded.
If I close the original message and have the same recipient respond again
while the message is closed the response is now tracked.
Is this a known issue with tracking? Are there any other gotchas, and more
to the point, is there a good, definitive MS doc explaining the process and
any known issues?