VPN/DLINK wireless router/entourage

[dhiren25]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel
Email Client: Exchange

hello community, i am at the end of my patience level with this and am hoping someone can help out. Basically, at home I have a wireless router (D-Link DI-524) that I access the internet with on my mac book. Now I can access the internet fine, no problems at all. I use VPN Tracker 5.0 from Equinox to access my work exchange server and use Entourage as my mail client. This is where the problems arise. My VPN tracker says it connects fine and it does. When I open Entourage, I can not access my emails properly and the operation consistantly times out. This only happens when I am behind this DLINK router. No other place has this issue. When I travel, it works fine. Can anyone help me or lead me in the right direction?

I have called DLink, Equinox, Bellsouth and Microsoft and no one knows anything and I am stuck in the vicious cycle of one company telling me to call the other company.

Thank you in advance.

 

[Corentin Cras-Méneur]

Now I
can access the internet fine, no problems at all. I use VPN Tracker 5.0
from Equinox to access my work exchange server and use Entourage as my
mail client. This is where the problems arise. My VPN tracker says it
connects fine and it does. When I open Entourage, I can not access my
emails properly and the operation consistantly times out. This only
happens when I am behind this DLINK router. No other place has this
issue. When I travel, it works fine. Can anyone help me or lead me in
the right direction?

it could be that all the required ports are not open on the router, or
that the router fails to discover the "work" DNS servers, therefore
preventing Entourage from connecting to the exchange server.

You could try editing your network configuration to add the "local" IPs
of the DNS servers from work, or you could try entering the IP of the
server in the settings of Entourage instead of the server "name".

Corentin