Warning: You are viewing this page with an unsupported Web browse.

[Sarah]

Hi. I have discovered I need to download several patches for office XP and
everytime I go to the web page for MS to detect the version of Office I am
using it gives me the following error:

Warning: You are viewing this page with an unsupported Web browser. This Web
site works best with Microsoft Internet Explorer 5.01 or later or Netscape
Navigator 6.0 or later.

Sorry, the Office Update site does not support Office for Mac

Now I am not using a Mac (nor will I ever.. lol). Help!!

 

[garfield-n-odie]

If you have a firewall installed, disable it before you go to the Office
Update website.

 

[Grahammer]

If you have a firewall installed, disable it before you go to the Office

NO!

Never turn off your firewall unless it's an emergency. If the firewall is
the problem you should be disconnecting from the net, uninstalling and
reinstalling it.

Broadband users should get a hardware router/firewall - they are about the
same price as a software firewall and keep the evil data from ever even
getting into the PC. They also don't interfere with the software installed
on the PC.

What the OP forgot to tell us was just what browser that they were using, or
the OS.

 

[Milly Staples [MVP - Outlook]]

Try clearing your Internet cache.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Sarah asked:

| Hi. I have discovered I need to download several patches for office
| XP and everytime I go to the web page for MS to detect the version of
| Office I am using it gives me the following error:
|
| Warning: You are viewing this page with an unsupported Web browser.
| This Web site works best with Microsoft Internet Explorer 5.01 or
| later or Netscape Navigator 6.0 or later.
|
| Sorry, the Office Update site does not support Office for Mac
|
| Now I am not using a Mac (nor will I ever.. lol). Help!!

 

[VManes]

So, what browser are you using?

Val
***************************
Practice safe eating -- always use condiments.
***************************

Hi. I have discovered I need to download several patches for office XP and
everytime I go to the web page for MS to detect the version of Office I am
using it gives me the following error:

Warning: You are viewing this page with an unsupported Web browser. This Web
site works best with Microsoft Internet Explorer 5.01 or later or Netscape
Navigator 6.0 or later.

Sorry, the Office Update site does not support Office for Mac

Now I am not using a Mac (nor will I ever.. lol). Help!!

 

[Phrank]

Hi. I have discovered I need to download several patches for office XP and
everytime I go to the web page for MS to detect the version of Office I am
using it gives me the following error:

Warning: You are viewing this page with an unsupported Web browser. This Web
site works best with Microsoft Internet Explorer 5.01 or later or Netscape
Navigator 6.0 or later.

Sorry, the Office Update site does not support Office for Mac

Now I am not using a Mac (nor will I ever.. lol). Help!!

 

[FrankC]

I have experienced the exact same problem.
I have copied the URL into Netscape 7.1, Opera 6.05, Opera 7.2.3, Firefrox
0.9.1 to no avail. I normaly use I. E. 6.0
I also would like to get a solution to this problem
Thanks
FrankC

 

[Bernie]

If your using a utility that alters your internet explorer security setting
you may see that message. Check your Internet Zone settings and set them
back to default or make sure the Office Website is added to your Trusted
Zone settings.
If your using something like Norton Internet Security and some other
utilities you may see that message based on how strict your security
settings are.
Basically the site has to have scripting, cookies, browser [user agent] etc.
turned on.
Since your problem exists no matter what browser you use I imagine you have
some third party security utility installed that needs to be disabled.
Not long ago they changed the site and I had this problem to until I added
the office update site to my Norton Internet Security Web settings and
allowed the site access to these blocked items.

 

[Frank C.]

Bernie
Thanks for the reply.
I have Norton Internet Security 2003.
I added a firewall rule to permit Office.Microsoft.com as follows:
Action - Permit
Connections - To and from other computers
Computers - office.microsoft.com
Communications - TCP & UDP All ports local and remote
Tracking - Notify me with security monitor message
I moved the rule to the top of the list.
Results - No Joy, I still have the problem
Did I do this correctly?
Thanks
Frank C.

If your using a utility that alters your internet explorer security setting
you may see that message. Check your Internet Zone settings and set them
back to default or make sure the Office Website is added to your Trusted
Zone settings.
If your using something like Norton Internet Security and some other
utilities you may see that message based on how strict your security
settings are.
Basically the site has to have scripting, cookies, browser [user agent] etc.
turned on.
Since your problem exists no matter what browser you use I imagine you have
some third party security utility installed that needs to be disabled.
Not long ago they changed the site and I had this problem to until I added
the office update site to my Norton Internet Security Web settings and
allowed the site access to these blocked items.

I have experienced the exact same problem.
I have copied the URL into Netscape 7.1, Opera 6.05, Opera 7.2.3, Firefrox
0.9.1 to no avail. I normaly use I. E. 6.0
I also would like to get a solution to this problem
Thanks
FrankC

 

[Bernie]

No, delete that rule you just created.
Open the main application and click Options then Internet Security.
Click the Web Content tab then click Add Site and remove the www. which
appears in the entry box when you click Add Site. If you enter
www.microsoft.com it will not work properly so you must delete the www.
Add these three sites for best results:
microsoft.com
office.microsoft.com
windowsupdate.microsoft.com
Click each entry and click the tabs Global Settings, User Settings, and Ad
Blocking for each site you've just added, click to remove the check mark
next to each Use default settings and set all settings to Permit. This is a
shotgun approach and you may find that you can increase the security
settings of some of them later.
Open or refresh IE and the site should then work properly (you may need to
reboot, but I'm not sure about that).
Basically the NIS default security settings are blocking ActiveX, Browser
[User Agent] etc. that these sites needs to see and use. Browser [User
Agent] is what tells the site what browser your using. If it's blocked the
site can't tell.
I'd leave the default settings alone for security reason. It's best to just
add sites that you trust such as your bank, 401k etc. and allow these sites
access, while restricting everyone else.

Bernie
Thanks for the reply.
I have Norton Internet Security 2003.
I added a firewall rule to permit Office.Microsoft.com as follows:
Action - Permit
Connections - To and from other computers
Computers - office.microsoft.com
Communications - TCP & UDP All ports local and remote
Tracking - Notify me with security monitor message
I moved the rule to the top of the list.
Results - No Joy, I still have the problem
Did I do this correctly?
Thanks
Frank C.

If your using a utility that alters your internet explorer security setting
you may see that message. Check your Internet Zone settings and set them
back to default or make sure the Office Website is added to your Trusted
Zone settings.
If your using something like Norton Internet Security and some other
utilities you may see that message based on how strict your security
settings are.
Basically the site has to have scripting, cookies, browser [user agent] etc.
turned on.
Since your problem exists no matter what browser you use I imagine you have
some third party security utility installed that needs to be disabled.
Not long ago they changed the site and I had this problem to until I added
the office update site to my Norton Internet Security Web settings and
allowed the site access to these blocked items.

I have experienced the exact same problem.
I have copied the URL into Netscape 7.1, Opera 6.05, Opera 7.2.3, Firefrox
0.9.1 to no avail. I normaly use I. E. 6.0
I also would like to get a solution to this problem
Thanks
FrankC

:

Hi. I have discovered I need to download several patches for office

XP
and

everytime I go to the web page for MS to detect the version of

Office I
am

using it gives me the following error:

Warning: You are viewing this page with an unsupported Web browser.

This
Web

site works best with Microsoft Internet Explorer 5.01 or later or Netscape
Navigator 6.0 or later.

Sorry, the Office Update site does not support Office for Mac

Now I am not using a Mac (nor will I ever.. lol). Help!!

 

[Frank C.]

Bernie:
Thank you so much. That worked perfectly.
I already had Microsoft.com and Windowsupdate.microsoft.com
When I added Office.Microsoft.com and followed your instructions for that
site IT WORKED!
I hope Sarah reads your instructions.
Frank C.

No, delete that rule you just created.
Open the main application and click Options then Internet Security.
Click the Web Content tab then click Add Site and remove the www. which
appears in the entry box when you click Add Site. If you enter
www.microsoft.com it will not work properly so you must delete the www.
Add these three sites for best results:
microsoft.com
office.microsoft.com
windowsupdate.microsoft.com
Click each entry and click the tabs Global Settings, User Settings, and Ad
Blocking for each site you've just added, click to remove the check mark
next to each Use default settings and set all settings to Permit. This is a
shotgun approach and you may find that you can increase the security
settings of some of them later.
Open or refresh IE and the site should then work properly (you may need to
reboot, but I'm not sure about that).
Basically the NIS default security settings are blocking ActiveX, Browser
[User Agent] etc. that these sites needs to see and use. Browser [User
Agent] is what tells the site what browser your using. If it's blocked the
site can't tell.
I'd leave the default settings alone for security reason. It's best to just
add sites that you trust such as your bank, 401k etc. and allow these sites
access, while restricting everyone else.

Bernie
Thanks for the reply.
I have Norton Internet Security 2003.
I added a firewall rule to permit Office.Microsoft.com as follows:
Action - Permit
Connections - To and from other computers
Computers - office.microsoft.com
Communications - TCP & UDP All ports local and remote
Tracking - Notify me with security monitor message
I moved the rule to the top of the list.
Results - No Joy, I still have the problem
Did I do this correctly?
Thanks
Frank C.

If your using a utility that alters your internet explorer security setting
you may see that message. Check your Internet Zone settings and set them
back to default or make sure the Office Website is added to your Trusted
Zone settings.
If your using something like Norton Internet Security and some other
utilities you may see that message based on how strict your security
settings are.
Basically the site has to have scripting, cookies, browser [user agent] etc.
turned on.
Since your problem exists no matter what browser you use I imagine you have
some third party security utility installed that needs to be disabled.
Not long ago they changed the site and I had this problem to until I added
the office update site to my Norton Internet Security Web settings and
allowed the site access to these blocked items.

I have experienced the exact same problem.
I have copied the URL into Netscape 7.1, Opera 6.05, Opera 7.2.3, Firefrox
0.9.1 to no avail. I normaly use I. E. 6.0
I also would like to get a solution to this problem
Thanks
FrankC

:

Hi. I have discovered I need to download several patches for office XP
and
everytime I go to the web page for MS to detect the version of Office I
am
using it gives me the following error:

Warning: You are viewing this page with an unsupported Web browser. This
Web
site works best with Microsoft Internet Explorer 5.01 or later or
Netscape
Navigator 6.0 or later.

Sorry, the Office Update site does not support Office for Mac

Now I am not using a Mac (nor will I ever.. lol). Help!!