WD2003 error on protected document with form fields

[Marcello]

Hi, i have several protected documents where i allow onlt
to write inside the formfields.
When i try to open one of these word 2003 crashes with
the following error:

Faulting application winword.exe, version 11.0.5604.0,
stamp 3f314a2f, faulting module ntdll.dll, version
5.1.2600.1217, stamp 3eb1b4d6, debug? 0, fault address
0x00008d2c.

What can be wrong

 

[Lisa Penshorn [MSFT]]

Hi Marcello,

1. Does the document crash when other people open it or just when you open the document?

2. Is the document stored on a network or locally?

3. Does it crash if you launch Word in /safe? To do this go to start run and type in Winword /safe

4. If it does not crash in /safe try changing your default printer driver to another printer, do you still get the crash?

Let me know

Sincerley,


--------------------

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From: "Marcello" <[email protected]>
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Subject: WD2003 error on protected document with form fields
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Hi, i have several protected documents where i allow onlt
to write inside the formfields.
When i try to open one of these word 2003 crashes with
the following error:

Faulting application winword.exe, version 11.0.5604.0,
stamp 3f314a2f, faulting module ntdll.dll, version
5.1.2600.1217, stamp 3eb1b4d6, debug? 0, fault address
0x00008d2c.

What can be wrong

Lisa Penshorn, MCSE
Microsoft Technical Support for Business Applications

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