Web beacons (hidden pixels) being converted by Word

P

Please help

Our HR department is sending out emails to candidates that have responded to
our job postings and they are done via Word using Mail Merge. We use
WebSideStory to track campaigns to get a number of people that open our
emails on a daily basis.

I have created an HTML template for them to use and have embedded an <img
src="xxx"> as the hidden pixel or web beacon. When a user opens an email, it
is recorded. We do not record any personal details like email address, etc.

The issue I am having is Word converts this to cid when sending and Outlook
recognizes this and it works. The problem is no other email client can parse
this info. Gmail, Hotmail, Yahoo, etc. all have no idea what this is.

I have tried many, many things and can't get this to work. Any suggestions?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top