Web link issue

[Gordon Staley]

For some reason I get the following error message when I click on a URL in
OneNote. "Unable to open http://www.support.toshiba.com. Cannot locate the
Internet server or proxy server." The URL in the message always matches the
one I clicked on. I use OneNote both at work and at home. This is
happening on my home machine, but not my work machine. Any suggestions?

Thanks,
Gordon Staley

 

[Ben M. Schorr - MVP]

For some reason I get the following error message when I click on a URL
in
OneNote. "Unable to open http://www.support.toshiba.com. Cannot locate
the
Internet server or proxy server." The URL in the message always matches
the
one I clicked on. I use OneNote both at work and at home. This is
happening on my home machine, but not my work machine. Any suggestions?

Thanks,
Gordon Staley

I assume your web browser works normally? Are you using IE or another
browser?



--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

 

[Gordon Staley]

Oops, should have provided that info. Yes I am using IE
6.0.2900.2180.xpsp_sp2_gdr.050301-1519. It appears to be working fine in
all other respects. I can copy the URL from ON into IE and it behaves
properly. It appears to happen on all URLs.

Thanks,
Gordon Staley

 

[Ben M. Schorr - MVP]

On Tue, 07 Jun 2005 11:23:19 -1000, Gordon Staley

Hmmm...do URLs work if you click them in other applications? Like Outlook
or Outlook Express?

Oops, should have provided that info. Yes I am using IE
6.0.2900.2180.xpsp_sp2_gdr.050301-1519. It appears to be working fine in
all other respects. I can copy the URL from ON into IE and it behaves
properly. It appears to happen on all URLs.

Thanks,
Gordon Staley

--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

 

[Sinclair]

I guess the blame is on the firewall other than XP that is not configured to
allow OneNote to connect to Internet.

 

[Ben M. Schorr - MVP]

I guess the blame is on the firewall other than XP that is not
configured to
allow OneNote to connect to Internet.

Except OneNote doesn't connect to the Internet in this operation; it
launches IE and that connects.



--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

 

[Sinclair]

Sorry Ben,

I knew/meant that. I only made it a little shorter for our friend.

 

[Gordon Staley]

BINGO, you gave me a clue as to where to look. I have Norton Internet
Security installed and enabled. I went in, reconfigured the Personal
Firewall to allow OneNote to access the Internet and it started working.

Thanks!!
Gordon