D
David
I created my daughter's website (www.widomaker.com/~dcjones) with Publisher
2003 SP1. Several people told me the website crashes Internet Explorer.
This has happened to people with dial up and high speed internet connections.
If they have a dial up internet connection the connection closes.
The problem is happening as the home page is loading. The problem does not
appear to be tied to a particular object on the home page. People say after
Explorer crashes they will try to visit the site again. They say it looks
like the site is making further progress loading and Explorer crashes again.
They will try a third time and the Explorer might immediately crash. This
does not always happen in this order. I am just trying to illustrate the
problem does not happen as a particular picture, etc. loads.
If a visitor clicks a button on the navigation bar before Explorer crashes
they are able to go to the selected page and all of the other pages are
viewable. If they attempt to go back to the home page Explorer crashes.
The only thing different on the home page from the other pages is a third
party site counter. In testing this problem, one time I removed the counter,
published the site, and had someone experiencing this problem visit the site.
The site still crashed their Explorer and closed their internet connection.
I read in this discussion group the possibility of this being linked to add
in toolbars such as the Google toolbar. This problem is happening on
computers without any add in toolbars.
Here are some other random findings and things I have tried. I know this is
happening with computers running the latest version of Internet Explorer (6.0
SP2). I am not sure about earlier versions. The PNG and VML options have
been disabled from all pages in the website. I had some people reset their
Advanced Internet Options in Explorer (Tools>Internet Options>Advanced
tab>Restore Defaults) with no success. I had people clear out their
temporary internet files and revist the site and the same problem occurs.
When I first published the website, people with AOL were having a similar
problem. I discovered disabling the TopSpeed AOL Browser Accelerator and
setting up the AOL browser to never compress graphics fixes the problem in
AOL. The problem I am discussing here is not limited to a particular
internet service provider. I checked with some people to be sure they are
not running some type of accelerator. They were not and they were still
having problems.
I have never experienced this problem myself or seen it first hand. I tried
the website on several computers but have never encounterd the problem. It
seems more people can view the site than can not but I would like everyone to
be able to see it. Any help is appreciated.
2003 SP1. Several people told me the website crashes Internet Explorer.
This has happened to people with dial up and high speed internet connections.
If they have a dial up internet connection the connection closes.
The problem is happening as the home page is loading. The problem does not
appear to be tied to a particular object on the home page. People say after
Explorer crashes they will try to visit the site again. They say it looks
like the site is making further progress loading and Explorer crashes again.
They will try a third time and the Explorer might immediately crash. This
does not always happen in this order. I am just trying to illustrate the
problem does not happen as a particular picture, etc. loads.
If a visitor clicks a button on the navigation bar before Explorer crashes
they are able to go to the selected page and all of the other pages are
viewable. If they attempt to go back to the home page Explorer crashes.
The only thing different on the home page from the other pages is a third
party site counter. In testing this problem, one time I removed the counter,
published the site, and had someone experiencing this problem visit the site.
The site still crashed their Explorer and closed their internet connection.
I read in this discussion group the possibility of this being linked to add
in toolbars such as the Google toolbar. This problem is happening on
computers without any add in toolbars.
Here are some other random findings and things I have tried. I know this is
happening with computers running the latest version of Internet Explorer (6.0
SP2). I am not sure about earlier versions. The PNG and VML options have
been disabled from all pages in the website. I had some people reset their
Advanced Internet Options in Explorer (Tools>Internet Options>Advanced
tab>Restore Defaults) with no success. I had people clear out their
temporary internet files and revist the site and the same problem occurs.
When I first published the website, people with AOL were having a similar
problem. I discovered disabling the TopSpeed AOL Browser Accelerator and
setting up the AOL browser to never compress graphics fixes the problem in
AOL. The problem I am discussing here is not limited to a particular
internet service provider. I checked with some people to be sure they are
not running some type of accelerator. They were not and they were still
having problems.
I have never experienced this problem myself or seen it first hand. I tried
the website on several computers but have never encounterd the problem. It
seems more people can view the site than can not but I would like everyone to
be able to see it. Any help is appreciated.