Website designed with Publisher 2003 is crashing Internet Explorer

[Lee]

I designed my website www.ozarkhardwoodfloors.com with Publisher. The site
design went fine, but now when you go to the site using Internet Explorer 6.0
it crashes Explorer.
It does this nearly every time....but not every single time. I have had 4
or 5 other people tell me the same thing. I have checked out the site in
Opera, and Mozilla Firefox and no problems with those browsers.

I designed another site with Publisher with no problems. Everytime it has
crashed, I have used Error reporting to report the problem to microsoft.

Can anyone tell me why this is happening and what I need to do to change the
site so it will stop

Thanks in advance
Lee

 

[David Bartosik]

There have been a couple of cases of this reported that I've looked into
along with the Pub Product Group. It's been difficult to reproduce and
difficult to isolate. They had determined it was an issue with IE and not
Publisher as I understood it. And that it might actually be an add-in such as
the google toolbar or some other add-in bar. If you have any add-in's try
disabling them an see if you can reproduce the issue. Also update your IE to
the latest patched version, the error message in the reporting does indicate
the issue is in IE and those error reports help dictate what fixes get
patched.
If you haven't gone into Pub web options and disabled the PNG and VML
options do so and republish the site. This has by no means been linked but it
doesn't hurt to have those options off.

David Bartosik
www.publishermvps.com

 

[Lee]

There have been a couple of cases of this reported that I've looked into
along with the Pub Product Group. It's been difficult to reproduce and
difficult to isolate. They had determined it was an issue with IE and not
Publisher as I understood it. And that it might actually be an add-in such as
the google toolbar or some other add-in bar. If you have any add-in's try
disabling them an see if you can reproduce the issue. Also update your IE to
the latest patched version, the error message in the reporting does indicate
the issue is in IE and those error reports help dictate what fixes get
patched.
If you haven't gone into Pub web options and disabled the PNG and VML
options do so and republish the site. This has by no means been linked but it
doesn't hurt to have those options off.

David Bartosik
www.publishermvps.com

 

[Lee]

David,
Thank you for the reply.

PNG and VML were off when I published the site.

I have been able to reproduce the error on 5 different computers, 4 of the 5
have no add-ins such as the google toolbar.

On my own personal computer, after I clear the cache, and go to the site,
the homepage will crash IE 6.0. If I go the 2nd time, it crashes. But on
the 3rd time, the site loads fine....
Wonder why that would be happening.

I actually even republished the site with frontpage 2000 last night, and it
hasn't seem to make any difference.

It looks like I might have to completely rebuild it from scratch.

I agree with you that this is probably an IE 6.0 issue.

I built another very similar site with publisher 2003, and no problems there
whatsoever.

Lee