website not (always) available

[Julia]

I use Publisher 2003 to create a website for our Girl Scout Service Unit. I
have been getting reports that people cannot view the website www.su154.org

In the past I have used SmartFTP to transfer files but since I was using it
as a free program (free to individuals), I kept getting the "this will
expire" messages and decided to look for a new ftp program. I am now using
FileZilla.

I "Publish to the Web" to a directory on my c: drive.

In FileZilla, I connect and see:
Local Site: c:\html contains index.htm, Thumbs.db, and a directory:
index_files
Remote Site: /home/su154/public_html

I delete all the contents of public_html and then copy all the contents of
c:\html to public_html

I viewed the website both with Explorer and Firefox - first page looked
fine. I clicked on a link and got the next page. I closed both programs and
tried again. I can still see the website with Firefox but not with Explorer.

I would appreciate any help.

Julia Skiles

 

[Mike Koewler]

Julia,

This may be a server problem and not anything related to Pub. I tried to
connect and couldn't. Some times, servers go down or are unavailable.
ISPs claim 99.98 percent uptime, but they rarely deliver it, at least
not for clients or are paying $5.95/mo. or less.

Mike

 

[DavidF]

It may be your host as Mike suggests, because I could not get it to load in
IE or FF either. Several hours later I tried and it finally loaded in FF,
but wouldn't load in IE. But then I tried an absolute link:
http://www.su154.org/index.htm and it finally loaded in IE, albeit verrrrrry
slowly. It might be a time-out issue?

Who is hosting your site?

Did you perhaps load this site at some time with an index.html instead of
index.htm?

Perhaps log on to your host and delete all the old index.htm, default.htm,
index.html, etc. plus the index_files folder and upload fresh files. Don't
delete any host files or folders. But before you do, open your Pub file and
go to Tools > Options > Web tab and uncheck "Rely on VML..." and "Allow
PNG...". Then compress all your images. Reference: Compress graphics file
sizes to create smaller Publisher Web pages:
http://office.microsoft.com/en-us/publisher/HA011266301033.aspx

See if that helps.

DavidF

 

[Julia]

Thank you for your response. This server space was donated to us a couple
years ago, it may not be very reliable anymore. I will check around for an
alternative, perhaps I'll use my verizon space.

Julia

 

[Julia]

I appreciate you checking the website. This space was donated to us several
years ago and I'm now wondering if it is an old server that they don't pay
much attention to anymore. I did check the "Rely on VML" and "Allow PNG" -
they are both unchecked. Thank you for the link about compressing graphics;
I will check that out and look into alternative host sites.

Julia

 

[DavidF]

Here is one I use: http://www.webhost4life.com/

The name kind of turned me off at first but David Bartosik who used to be an
active MVP suggested it, and I have had very good luck with it. In this
case, cheap price doesn't mean cheap features or service.

DavidF