Webtrends and Office/Win XP conflict?

E

EPPack

Just got a brand new Windows XP Dell with Office XP preloaded, and went to
run my copy of Webtrends v.7 for the first time. I was quite surprised when
it failed with an error message stating that \program files\common
files\microsoft shared\mspaper\english.lng was apparently not a "windows
image".

Webtrends was running quite nicely on my Windows 2000 Pro/Office XP machine,
so I can only guess the problem came in with Windows XP? I tried renaming
the file, and Webtrends then started up running just fine, but when it went
to create my report in Word, I got an error when it tried to execute a
special WT macro that I assume creates the report automatically. No
explanation of the error, of course :( I set macro security down to low,
just in case it was a weird way of saying it had a macro security problem,
but that didn't help.

Has anyone ever seen this error, and if so, is it fixable?

Thanks!
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top