what controls how contacts are found in the address book?

[Jack in Arkansas]

i type a "a" or a "b" and do not find "andrea" which is in the address book
as "Andrea Boon"

 

[William [MVP]]

Is there also an Anna Marie and a Billy Bob (meaning the "a" and "b" are not
unique)?

How are you accessing the address book? Outlook version?

 

[Jack in Arkansas]

Thanks for your response. Using your premise, I have many not-unique
entries. When creating a new e-mail some pop up when I type the first letter
of their first or last name, or the first letter of the e-mail address. It
is not consistent. I have MS Office Outlook 2003 SP2.

What are the search criteria in Outlook to locate an entry and how can I
control it?

I sure appreciate any help.

JJ

 

[Brian Tillman]

Thanks for your response. Using your premise, I have many not-unique
entries. When creating a new e-mail some pop up when I type the
first letter of their first or last name, or the first letter of the
e-mail address. It is not consistent. I have MS Office Outlook 2003
SP2.

What are the search criteria in Outlook to locate an entry and how
can I control it?

You will get a suggestion when you've previously sent a message to the
address. In other words, autocompletion does not reference your contacts
data in any way. It simply remembers those whom you've mailed before,
whether or not they're in your Contacts folder.

 

[Jack in Arkansas]

Thanks Brian!!!!

 

[brainstewn]

I click the contact folder and search for "catmull" in the search window on
the orange bar. I have about 13 contacts with the last name "catmull" but
yet virtually everyone shows up. I assume this is because I have emailed
them and my last name is in their journal ... ? Or something like that?

Sometimes it works mostly, now, it doesn't.

Please help me fix this.

Ciao
Darrell