What do I do to my web site for MAC users be able to click on link

D

Devra

I have created a website on my Publisher 2007 and have uploaded it to the
server. I have no problems with any of the links but anyone with a MAC
cannot click on the links.

Is there a setting or settings that I need to change in order for MAC users
to use my website?

Help, I can't figure this out!
 
D

DavidF

Have them buy a PC. <g>

Getting full cross browser compatibility is a challenge with any program you
use to build a web site. In most cases you can work through some of the
issues with Publisher, but probably not all. All browsers will simply will
not view all pages the same all the time. Ultimately if you want to approach
full cross browser capability, then move to programs such as Web Expression.

With that said, and assuming that you are using Pub 2003 or 2007 then go to
tools > options > web tab and uncheck "rely on VML..." and "allow png...".
Also be sure to compress your images before you upload. Those thee changes
alone will help and result in most Publisher pages viewing ok in IE and FF.

I would also suggest that you download and install FireFox, and test your
sites with that browser. At least if your site views well with FF and IE,
you will know that the vast majority of viewers will be ok.

If there are specific pages or parts of pages that are creating problems,
then post the address of the page(s) and we will try to offer more help.

DavidF
 
D

Devra

I have Publisher 2007. When I go to "tools" and then "options" and then the
"web tab" the box to "allow png....." is already unchecked and there is
nothing that says anything about "rely on VML....."

The only problems that I am aware of is they can't click on ANY links, thus
not being able to navigate through the website. It's as if there are no
links made, but I have checked on 3 computers (not MAC) that it works fine on.

Any other suggestions?

Devra
 
D

DavidF

Ok...you didn't specify which version of Publisher you were using and the
"rely on vml..." option was removed in Pub 2007.

Please post the URL of the website, and we might be able to help you
further.

Chances are the navbar is being turned into an image by the browser that
doesn't work. This kills the links. If you are per chance putting the navbar
on a master page, that would also mess things up...don't use a master page
with Publisher web pages.

What you might have to do is build a textual menu and place it on your site,
perhaps at the bottom that will work in all browsers...will explain further
after viewing your site.

DavidF
 
D

Devra

David,

I didn't use a normal navigation bar, I just put a box and typed the page
names inside the box and created links to the other pages and also links
within the pages to either e-mail or take them to another page on the site.

The website is: www.islandtimerealty.com

Thanks for your help!
Devra
 
D

Devra

What can I do to make them work? I've checked other PC's and it works okay
on those. I'm at a loss and they need their website working right!!! I
don't have alot of experience doing this yet. Some but not alot.

Devra
 
R

Rob Giordano \(Crash\)

you won't get that site to work on a mac

--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression





| What can I do to make them work? I've checked other PC's and it works
okay
| on those. I'm at a loss and they need their website working right!!! I
| don't have alot of experience doing this yet. Some but not alot.
|
| Devra
|
| "Mike Koewler" wrote:
|
| > Devra,
| >
| > Your links don't work in Mozilla, which is a PC browser.
| >
| > Mike
| >
| > Devra wrote:
| > > I have created a website on my Publisher 2007 and have uploaded it to
the
| > > server. I have no problems with any of the links but anyone with a
MAC
| > > cannot click on the links.
| > >
| > > Is there a setting or settings that I need to change in order for MAC
users
| > > to use my website?
| > >
| > > Help, I can't figure this out!
| > >
| >
 
D

DavidF

Devra,

By the way, I didn't read your original post very well. You did say that you
were using Pub 2007 and I just didn't notice. I tend to assume people are
using 2003 and thus the directions about VML...sorry.

You have fallen into the common trap of using print document formatting,
fonts, and design techniques. Web pages are a different medium, and you
can't convert everything you do on a print document to html. You have to
change your mindset.

This is probably why the hyperlinks do not work on an MAC, or in FireFox as
Mike points out. Everything including the links are converted to images in
FF, and this kills the links.

You should design and test your Publisher webpages so that they work in both
IE and in FF. If you accomplish that goal, then I would bet that your MAC
friends will also find the links work.

The first thing you should do is download and install FireFox.
http://en.www.mozilla.com/en/firefox/
It is a relatively small file size and a quick download...and is free. Then
you can install it, but opt out of making it the default browser, so you can
still use IE as the default.

Then when you want to test your Pub webpages in FF, just Publish to the Web
and direct the html output, the index.htm file and the index_files folder,
to your computer where you can easily find them. I use a folder on the
Desktop. Then open FireFox and go to File > Open File and browse to where
you put the index.htm file. This way you can preview and test the page
before you upload it.

As you now have FF installed and have produced test files, when you open
either your internet home page or the test "index.htm" file of your web site
on your computer, try to left click, drag, select any text on the page and
you will notice that you can't. It has all been converted to an image. And
of course the hyperlinks are dead.

To fix your page so it will work in FF, you are going to have to change some
stuff...and should probably redesign most of the page. First to the stuff:

Run the Design Checker in Publisher and see what it finds are design
problems. It will likely find most of the things I noticed, and perhaps
more.

First of all if you are using a Master Page in your document, then don't.
This works fine in a print doc, but not a web doc. If you were using a
master page and have fixed all the issues found by the design checker, then
much of the rest of this reply may not apply.

You probably need to get rid of that green border. It appears that you drew
lines around the content and in doing so you created one big image in
FireFox.
http://www.islandtimerealty.com/index_files/image408.gif
This means everything within it is also converted to an image and that the
page is forced to be as long as the image, even though the page length isn't
needed. Publisher normally automatically ends the page after the last design
element, and thus will produce custom length pages. In this case, you end up
you forcing a 4608 pixel length page...the length of that border.

Another possible reason for everything being converted to an image is that
you have apparently "covered" the background image that was in the original
publication. It is in the code, and in the background, but it does not show
on your page. Here is the background image:
http://www.islandtimerealty.com/index_files/image321.gif

Here is the image that you "covered" the background with:
http://www.islandtimerealty.com/index_files/image809.gif
This is a white colored image that is 1344 X 4608! I am not sure how you did
this, but if you added the image to cover the background or a white filled
text box, that was the wrong approach. If you want a solid white background
on your web pages go to Format > Background. Under Apply a background select
the white color. That will replace image321.gif as the background image, and
you will not need the white image or text box you added to the Pub document
as a background. Fix this and you may fix the page length problem and
everything turning into an image when you create the html.

The next problem to fix is the fonts you have chosen to use. Papyrus is not
a web friendly font, and as a result Publisher converts it to an image, and
kills the links. Change your nav bar button fonts to a web friendly font.
Select the text, go to Format > Font and in the dialog make sure that Show
only Web fonts are selected. Choose one of those. Test to see if this alone
will fix the problem of killing the link in FF. You may also have to remove
the border on those text boxes. If you prefer to use a non-web friendly font
in a title or some other way, then might be ok if you are ok with it being
an image. However, that text will probably look a little fuzzy as an
image...and of course the search engine robots won't be able to index your
page cuz they don't read images...your choice.

Now those are just the problems I caught on your home page...there may be
more. Remember some things you do in print, just won't convert to html. Here
is a good reference and though it is talking about formatting an email
message in html, many if not most of the formatting issues it discusses also
apply to web pages. So you can use this list to help you troubleshoot any
other issues you have on your page(s). Reference: Tips and troubleshooting
for sending a publication page as an e-mail message:
http://office.microsoft.com/en-us/publisher/HP010390591033.aspx?pid=CH062524821033

Now I also asserted that it would probably be a good idea to do a complete
redesign. As you will already be making a lot of changes that will probably
require you to change your layout, I would suggest that you reconsider your
page width. If you purposely chose to make your page 1344 +/- pixels wide,
then in my opinion that is a major mistake. That is way too wide.

If you go to Edit > Page Setup you will notice that you have three default
web page widths of 600, 760 and new to Pub 2007, 984 pixel wide pages. And
if you see these measurements in inches then back up a step and go to Tools
Options and on the General Tab change the Measurement units to pixels from
inches. It is much better to design a web page using pixels rather than
inches. But I digress...there are reasons the widest default page width is
only 984 pixels wide. The primary one being that pages wider than that are
going to require horizontal scrolling on way too many users' computers. Yes,
monitors are coming bigger and bigger, but think about the 14" and 15"
screen laptop users. Chances are they are going to have to scroll sideways
to read your page, and guess what...they won't. They will leave the page
rather than deal with the hassle.

With this said, though you can probably make your pages work at their
current width in FF and thus on MACs, since you are already redesigning and
redoing much of the page anyway, I would suggest that you also change the
width of your page to either 760 pixels wide or at most the 984 pixels and
change your layout to fit that width. The people that view the page will
thank you.

As you redesign, you should also read this: Understanding background padding
in a Publisher web (aka white space) :
http://msmvps.com/blogs/dbartosik/archive/2006/01/07/80563.aspx
Until we figure out a way to do it with code, the best you can do is
simulate centering your web page in 2007.

OK, now that I have written a small book, I will turn it over to you. I know
I have suggested a lot of work, but if you want a functional web site, you
will have to make changes. Work through what you can, and if you need more
help please post back with the specific problem and the URL pointing to it,
and we will try to help more.

Good luck.

DavidF
 
J

John G

David,
You deserve a medal for all the effort you put in to describing peoples
problems for them and how to fix them.
And this current reply should be available somewhere for all newbie's to
read as it covers so many of the layout problems that plague people.

John G.
 
D

DavidF

Yeah, I kind of got carried away on this one <g>, but thanks for the
feedback.

I just hope that it helps vs. overloads Devra.

DavidF
 
D

Devra

Wow!!! You did go into great detail and you don't know how much I appreciate
it. It is quite lengthy but yes, we do want a functional website. After
all, that's what they're paying me for.

I'll just go step by step and give it a try. Thank you soooooooo much for
this. If it still doesn't work I will have learned a wealth of information!

I'll let you know what happens!!! (It may be awhile.......)

Thanks Again!
Devra
 
D

Devra

David,

Just wanted to let you know that all of your efforts into helping me have
paid off! I had it done by noon yesterday but was waiting for the owner of
the website to make sure it worked correctly and it did!!!!

Your instructions were very simple and concise and I appreciate your help
immensely!

Thank You Again!!!
Devra
 
D

DavidF

Devra,

Thanks for posting back. I see the links do work now in FF. Are you saying
that they also work on a MAC now?

Would you please share with us which of the many different possible fixes I
proposed actually did fix the problem with the links? It would be
appreciated.

DavidF
 
M

Mike Koewler

Devra,

Yep, the links (except for the Web Cam) all seem to work in Mozilla.
However, the page is too wide for me to view without a scroll bar and
I'm running at 1024 resolution. Web stats suggest that only 30 percent
or less of general users have a resolution higher than 1024, which mean
over 2/3 of your visitors will have to scroll. One-third of those people
will be using 800 px wide screen and they will quickly leave.

Mike
 
D

Devra

I downloaded Firefox like you suggested and took the border off from around
the project on all of the pages and then changed my background to white. I
hadn't used a Master Page so didn't have to do anything with that. I had
already ran the Design Checker before and fixed everything it brought up. I
thought about changing the width but decided against it but after Mike made
the comment about it today I did make it narrower per your and his suggestion.

You had suggested changing the font but it showed that it was a Web font so
I didn't change it. I haven't checked the website on another computer but if
it shows up as a font I don't like then I'll change the font. Papyrus is the
font they have on all of their stationery, that's why I used it.

Thanks again for your help. I hope that someone else gets some use out of
this also.

Devra

It DOES work on the Mac's and they're very happy now!!!
 
M

Mike Koewler

Devra,

Papyrus is NOT a web safe font. It will display perfectly on your
computer because you have it loaded, but for those who don't have it
installed it will be replaced with something very similar to Times New
Roman.

As far as the width, it is still the same. Personally, I would not make
it over 960 pixels wide. That will still provide a scroll bar for about
28-32 percent of your visitors (maybe more - if older people are
looking, they probably have a lower resolution so the type on their page
is larger and easier to read), but at least the majority of people will
not see a bar across the bottom.

I also urge you to view your Contact Us page in Mozilla. It is really
messed up.

Mike
 
D

DavidF

Devra,

Thanks for the report. Too often I make a best guess at how to fix a
problem, and the OP never reports back as per the final solution. We are all
here to learn, and it is appreciated that you took the time.

I presume that you are still adjusting your layout on a more narrow page
width, as your site shows no change. I really think it is a smart decision.
Read that article about padding that I gave you. It might give you some
ideas about how to use that more narrow page more effectively.

I would also remind you one final time that web media is very different than
print media. The way you approach it, the mindset is entirely different.
Invest some time in learning about the fundamentals of webdesign if you plan
on pursuing this. In fact if you do, I would expect that you quickly move
away from Publisher. You can do a lot with it, but it has way too many
limitations for a professional web designer. Anyway, there is lots of good
information out there just a google away. To get you started, check this out
in all your free time:
http://www.webdesignfromscratch.com/

Good luck to you. Post back when you get the site redesigned. We are looking
forward to a before and after <g>.

DavidF
 
D

DavidF

Thanks for the comments, but did you notice that the poster is no longer
using Publisher to produce the site? It is now being produced with Yahoo!
SiteBuilder. Guess I wasted my time trying to help them, so hopefully you
will gain some from all the words I wrote.

DavidF
 

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