L
Liontamer
Thank you Norman Miller for all your efforts to ride with me to a solution to
this problem. Yesterday, I spent several hours (about 6+ hours) on the phone
with Verizon Online DSL Tech Support and MSN Tech Support, later on in the
call, on a confrence call. I had the Verizon Tech Support person make the
conference call possible with MSN Tech Support. It wasn't easy getting them
to agree to do this at Verizon. However, I managed to help this tech support
person justify this action.
Now, here are the results of that three way confrence call:
1. No Solution was found.
2. MSN TS tried to configure the account settings in my Outlook 2007 client
using an HTTP mail server. Since he says the Windows Live Hotmail service is
set up with HTTP. This failed.
3. All of us tried using what worked in the configuration process. In other
words, since one set of parameters goes one way and the other set of
parameters goes the other when sending or receiving, we set the incoming and
outgoing servers accordingly. However, this failed too.
4. Eventually these tech support people feel they've reached there so called
support boundaries. There went more than six hours of my time. Still no
solution. Collectively, I've spent somewhere's between 75 and 80 hours on
this problem.
5. Tech support people want to blame another tech support team when they
feel they can not solve the problem. It's an easy out for them from a
difficult situation.
6. At one point, I asked the MSN TS person if he knew with certainty whether
a purchase of an email account direct with MSN will make a difference? Will
it work properly with Outlook 2007? This results in a vague answer. The MSN
TS person is not entirely sure. Unbelieveable.
Look, it really would be helpful if you had a copy of Outlook 2007. Then
you'll probably know exactly what I'm talking about. But, I know, you're
really trying to be helpful from your point-of-view and choices. And I am
appreciative of your efforts. Sometimes its hard to follow all the stuff you
talk about, but I'm trying to learn as I go along.
Now, when I think about this whole entire problem, I ask myself this: WHY
HASN'T MICROSOFT POSTED VERY SPECIFIC INFO ABOUT WHAT WORKS AND DOESN'T WORK
WITH THEIR OUTLOOK 2007 PROGRAM? Currently, to the best of my knowledge,
there is no advice given to new users of Outlook 2007 with regard to what
types of email services work with Outlook 2007. They at MS need to create a
table explaining to their customers what email works and doesn't work with
their Outlook 2007 program. They need to explain what steps their customer
can take when they've been using an email service that doesn't interact
properly with their Outlook 2007 program. If their customers need to make
new email service choices then MS needs to list some alternatives for people
to choose from. They need to explain things to people. If Outlook 2007 was
designed originally to work with whatever this MS Exchange Server is then
they need to say that. And they need to explain what a person needs to do to
get an email account from the Exchange Server service. (Hope I'm saying that
correctly.) How much will it cost, etc.
Now, in my research, I've come across this site:
http://hyperoffice.com/lp3/business_email/pop3.cfm?affcode=6001&gclid=CI6oxubDmZgCFQE0xgodJUmLlw
I haven't yet called them. But their home page seems to claim that their
service will solve this problem. At least, it solves the problem from the
overall stand point of being able to send and receive your emails between
various devices or even from the internet into your email client. Sounds
good. But, I don't know if this service can be used by an individual or if
it requires a group of five people or more. This is just one example of such
a service. Further research may just uncover different alternatives. What
this doesn't provide, on the other hand, is the ability to re route your
emails sent to, for example, your Windows Live Hotmail service to their
HyperOffice Service. If this is possible then worrying about whether you
need to inform people who've know to reach you at WL Hotmail that your email
address has changed becomes a point accounted for by the automatic rerouting
of your email.
Now, here's something else which I've discovered which helps to clarify
things:
http://ask-leo.com/how_do_i_download_my_windows_live_hotmail_to_my_machine.html
However, this process seems somewhat complicated. For I've gone into my
Windows Live Hotmail Service and looked up forwarding all incoming email to
your GMail account. Problem is, when I've looked up the "How to do this" at
Windows Live Hotmail Service, I discover that they seem to only allow
forwarding of emails between hotmail or msn accounts, etc. Sort of anything
that's "in-house" is okay kindof thing. So, I really don't understand what
it is that Leo, the site tech person, is talking about. I don't think you
can "Configure your Windows Live Hotmail account to automatically forward all
incoming email to your GMail account." as Leo describes.
Microsoft needs to help it's customers understand what alternatives work
with their Outlook 2007 program. And they need to do this in great detail.
Things need to be explained so us non-highly-experienced-tech-people,
otherwise known as: customers, can understand what's happening.
Once again, thank you. I'm going to send this post onto you all now. I'm
also going to copy it and attempt to forward it to Microsoft. I'm so
disappointed in how they've handled this situation. For I still truly
believe they know what has happened here, but they don't seem to be providing
accurate information on how to deal with this problem. That's not like one
of my favorite companies. How disappointing.
More Discussion Information can be found at:
POP3 Email (continued from 1/17/2009)
13 posts 2/12/2009
Liontamer 2/7/2009
N. Miller 2/7/2009
Liontamer 2/7/2009
N. Miller 2/8/2009
Liontamer 2/8/2009
N. Miller 2/8/2009
Liontamer 2/8/2009
N. Miller 2/8/2009
Liontamer 2/10/2009
Tom [Pepper] Willett 2/10/2009
Liontamer 2/11/2009
Brian Tillman [MVP - Outlook] 2/12/2009
N. Miller 2/12/2009
POP3 Email continued from 1/17/2009
10 posts 1/22/2009
Loading...
POP3 Email
15 posts 2/7/2009
Liontamer 1/17/2009
Hal Hostetler [MVP-P/I] 1/17/2009
Liontamer 1/18/2009
N. Miller 1/23/2009
Milly Staples [MVP - Outlook] 1/17/2009
Gordon 1/18/2009
Liontamer 1/18/2009
Gordon 1/19/2009
Rod Rocket 1/18/2009
Liontamer 1/18/2009
Brian Tillman [MVP - Outlook] 1/19/2009
Liontamer 1/23/2009
Brian Tillman [MVP - Outlook] 1/23/2009
Liontamer 2/6/2009
Liontamer 2/7/2009
Transfering emails from Windows Live Hotmail to Outlook 2007
3 posts
MICROSOFT YOU'VE GOT TO DO SOMETHING TO SOLVE THIS PROBLEM. SOME OF US OUT
HERE REALLY DON'T KNOW WHAT OUR OPTIONS ARE, NOR WHAT TO DO, NOR WHO TO
TRUST, NOR WHO HAS THE BEST DEAL, ETC.
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...a592659a7&dg=microsoft.public.outlook.general
this problem. Yesterday, I spent several hours (about 6+ hours) on the phone
with Verizon Online DSL Tech Support and MSN Tech Support, later on in the
call, on a confrence call. I had the Verizon Tech Support person make the
conference call possible with MSN Tech Support. It wasn't easy getting them
to agree to do this at Verizon. However, I managed to help this tech support
person justify this action.
Now, here are the results of that three way confrence call:
1. No Solution was found.
2. MSN TS tried to configure the account settings in my Outlook 2007 client
using an HTTP mail server. Since he says the Windows Live Hotmail service is
set up with HTTP. This failed.
3. All of us tried using what worked in the configuration process. In other
words, since one set of parameters goes one way and the other set of
parameters goes the other when sending or receiving, we set the incoming and
outgoing servers accordingly. However, this failed too.
4. Eventually these tech support people feel they've reached there so called
support boundaries. There went more than six hours of my time. Still no
solution. Collectively, I've spent somewhere's between 75 and 80 hours on
this problem.
5. Tech support people want to blame another tech support team when they
feel they can not solve the problem. It's an easy out for them from a
difficult situation.
6. At one point, I asked the MSN TS person if he knew with certainty whether
a purchase of an email account direct with MSN will make a difference? Will
it work properly with Outlook 2007? This results in a vague answer. The MSN
TS person is not entirely sure. Unbelieveable.
Look, it really would be helpful if you had a copy of Outlook 2007. Then
you'll probably know exactly what I'm talking about. But, I know, you're
really trying to be helpful from your point-of-view and choices. And I am
appreciative of your efforts. Sometimes its hard to follow all the stuff you
talk about, but I'm trying to learn as I go along.
Now, when I think about this whole entire problem, I ask myself this: WHY
HASN'T MICROSOFT POSTED VERY SPECIFIC INFO ABOUT WHAT WORKS AND DOESN'T WORK
WITH THEIR OUTLOOK 2007 PROGRAM? Currently, to the best of my knowledge,
there is no advice given to new users of Outlook 2007 with regard to what
types of email services work with Outlook 2007. They at MS need to create a
table explaining to their customers what email works and doesn't work with
their Outlook 2007 program. They need to explain what steps their customer
can take when they've been using an email service that doesn't interact
properly with their Outlook 2007 program. If their customers need to make
new email service choices then MS needs to list some alternatives for people
to choose from. They need to explain things to people. If Outlook 2007 was
designed originally to work with whatever this MS Exchange Server is then
they need to say that. And they need to explain what a person needs to do to
get an email account from the Exchange Server service. (Hope I'm saying that
correctly.) How much will it cost, etc.
Now, in my research, I've come across this site:
http://hyperoffice.com/lp3/business_email/pop3.cfm?affcode=6001&gclid=CI6oxubDmZgCFQE0xgodJUmLlw
I haven't yet called them. But their home page seems to claim that their
service will solve this problem. At least, it solves the problem from the
overall stand point of being able to send and receive your emails between
various devices or even from the internet into your email client. Sounds
good. But, I don't know if this service can be used by an individual or if
it requires a group of five people or more. This is just one example of such
a service. Further research may just uncover different alternatives. What
this doesn't provide, on the other hand, is the ability to re route your
emails sent to, for example, your Windows Live Hotmail service to their
HyperOffice Service. If this is possible then worrying about whether you
need to inform people who've know to reach you at WL Hotmail that your email
address has changed becomes a point accounted for by the automatic rerouting
of your email.
Now, here's something else which I've discovered which helps to clarify
things:
http://ask-leo.com/how_do_i_download_my_windows_live_hotmail_to_my_machine.html
However, this process seems somewhat complicated. For I've gone into my
Windows Live Hotmail Service and looked up forwarding all incoming email to
your GMail account. Problem is, when I've looked up the "How to do this" at
Windows Live Hotmail Service, I discover that they seem to only allow
forwarding of emails between hotmail or msn accounts, etc. Sort of anything
that's "in-house" is okay kindof thing. So, I really don't understand what
it is that Leo, the site tech person, is talking about. I don't think you
can "Configure your Windows Live Hotmail account to automatically forward all
incoming email to your GMail account." as Leo describes.
Microsoft needs to help it's customers understand what alternatives work
with their Outlook 2007 program. And they need to do this in great detail.
Things need to be explained so us non-highly-experienced-tech-people,
otherwise known as: customers, can understand what's happening.
Once again, thank you. I'm going to send this post onto you all now. I'm
also going to copy it and attempt to forward it to Microsoft. I'm so
disappointed in how they've handled this situation. For I still truly
believe they know what has happened here, but they don't seem to be providing
accurate information on how to deal with this problem. That's not like one
of my favorite companies. How disappointing.
N. Miller said:As you can see: Outlook Connector isn't all its cracked up to be. It has
problems.
The very fact that Outlook 2007 allows me to compose and send an email
message and choose which receipent email address to send it to shows that
Outlook Connector is not working properly. For when I am done composing my
message and I press the [Send] button above the email message, the email
message winds up in my Outbox of my Outlook 2007 program. And my email
message never got sent. Furthermore, it should make no difference whatsoever
what email address I choose to send it to. In this case, I chose to send the
email message to my own Hotmail account. But, again, it winds up in my
Outbox of the Outlook 2007 program.
This is the major problem!My good friend Norman:
Please, please, please.....take the time to read through all my posts at
Windows Live Hotmail Solution Center. I have listed in a prior post how to
get there. And let me know that you've actually done this. And, in case,
any other discussion group participants get into this "mix", please do the
same.
You know folks, I have been wrestling with this problem now since early this
year. I am growing tired of retyping so many details. Please understand.
And, for those of you very experienced MVP's, you must remember that some of
us--even with a modest amount of computer knowledge--may not be up at your
level of understanding. I am doing my best here.
Sometimes, I feel like a lone warrior up against a giant army. But, I know
my co- patriots, understand I am trying to lead this fight against the mighty
ones. My quest is to find a solution to the problem. And I want to help all
my friends out there with the same issue. For I am the Liontamer. And I
must live up to my name.That being said, Norman, you say:However, my friend, you are not paying attention to my writings.
I am trying, but your verbose descriptions of what you are attempting to do
can be confusing; and you have something unique, something the rest of us
have no way of testing: Your service is co-branded Verizon - MSN. The
closest to that who post here have Qwest - MSN co-branded service, and that
is no guaranty that things will work the same. Based on descriptions by
Earle Horton, who I believe has some knowledge of the Qwest - MSN service,
it is rather different from my co-branded AT&T - Yahoo! service.
To repeat, when I follow the direction of the Tier Three Tech Support at
Verizon, I am indeed able to send an email out from my Outlook 2007 program.
And it arrives in my email account at my Hotmail service. But it will not
work in reverse!!!!!!!!!! That's the other part of this problem.
What I can say for certain is that I have not gained any idea of your email
domains. Also, I don't have Outlook. I am just trying to address the issue
of email between services, or accounts, which should work independent of the
clients. To give you an idea: I have 'at&t Yahoo! HSI', which is a
co-branded ISP - Email service. I have accounts with the ISP domain
('pacbell.net'), and an alias in the co-branded domain ('yahoo.com').
I can use any client; Mozilla Thunderbird, Windows Live Mail, or my
favorite, Pegasus Mail, and I can send email between any service I have;
Windows Live Hotmail, Gmail, Yahoo! Mail, Exicte Mail, Lycos Mail, etc.,
etc., etc.. Sometimes I run into a problem with one of my ISP servers being
listed in local DNSBLs (Comcast and Hotmail, especially). Then the mail is
returned to me with a nasty complaint that my server is being used to send
spam.
To go the other direction, from my Hotmail email account back into my
Outlook 2007, I've either got to use my Outlook Connector or the guidelines
provided by MSN Tech Support, which is basically the same thing. This works
when I press the [Send/Receive] button in my Outlook 2007 program.
You don't send email "from Hotmail to Outlook". You send email "from Hotmail
to any email account,with any service, which can be accessed via Outlook
using POP3, IMAP, or HTTPMail (with the Outlook Connector)". Every time I
think you have finally grasped the concept that an email account and an
email client are different kinds of things, you come up with a statement
which tells me you have yet to figure that out. You don't send email "to a
client"; you ***CAN'T*** send email to a client. You send email to an
account, identified by an email address. You use a client to acccess an
account, and download the email from that account.
So, Norman. so much for you saying: "Hotmail will not allow you to use any
And, you must realize that one who uses Outlook 2007, must first register an
account with their Outlook 2007 program before being able to send or receive
messages. The account being registered during the account setting process is
my email account with my Hotmail service. (See, I'm learning. Learning how
to say things right.) So there! So much for Hoops!
I am not sure that "registering an account with a client" is the way I would
describe it. I can register an account with a service; that entails signing
up for an email address from an Email Service Provider. I have several; from
GMX Mail (you need to be able to read German, now; though they had English
pages when I first signed up), Gmail, Y7! (Yahoo! in Australia), Fastmail,
and Yahoo! Japan. What I can do with a client (such as MS Outlook 2007) is
configure it to access either POP3 servers (GMX Mail, Yahoo! Mail), or IMAP
servers (FastMail, Gmail).
As for the rest of your reply, well, I donno what you're talking about. I
only have some kind of basic idea of what you really are trying to say in the
end of your last post.
I believe I misunderstood something you were trying to do, and mentioned
something which, while factually true, apparently does not apply to your
case.
Why has Microsoft done this to us? It's just not fair. They want us to use
their programs, which are super duper power programs. And then they do this
nonsense. Why? Why? Why?
There's got to be an answer to this! Now, come on my valuable MVP's. If
you're gonna be on my team. Then you've got to figure this out. That's why
I've come to you all. You obviously know this tech stuff better than I.
Now, I've got to fly my spaceship. So, get on it Mr. Spock! Scott , full
power. We've got some work to do on planet Microsoft. I think they've been
invaded by aliens. We've got to save them.
Please, somebody out there, give me an answer to this problem. Don't just
give me more research resources. Find the answer. And report back.
At one point, I believe you said that pressing the "Send" button puts the
email into the Outbox without actually sending it? Both MS Outlook Express
(a different application than MS Outlook; but I only have Outlook Express,
not Outlook) and Windows Live Mail have a "Send" button in the message
compose window. Each application (MSOE, WLM) allow to choose between
"Immediate Send", and I guess you would call it, "delayed send" ("Immediate
Send" is the option; it is either enabled, or disabled).
With "Immediate Send" enabled, the email flies out of the client to the
serve as soon as I press the "send" button; but, I don't like that.
Sometimes I realize, just as I hit the "send" button that there is either
something I wanted to change, or just that the email was a bad idea. So I
have "Immediate Send" disabled. That way, the message compose windows "Send"
button only sends the email to the Outbox. I have to take an extra step to
get the email sent from the Outbox. Could Outlook 2007 have a similar
setting?
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
More Discussion Information can be found at:
POP3 Email (continued from 1/17/2009)
13 posts 2/12/2009
Liontamer 2/7/2009
N. Miller 2/7/2009
Liontamer 2/7/2009
N. Miller 2/8/2009
Liontamer 2/8/2009
N. Miller 2/8/2009
Liontamer 2/8/2009
N. Miller 2/8/2009
Liontamer 2/10/2009
Tom [Pepper] Willett 2/10/2009
Liontamer 2/11/2009
Brian Tillman [MVP - Outlook] 2/12/2009
N. Miller 2/12/2009
POP3 Email continued from 1/17/2009
10 posts 1/22/2009
Loading...
POP3 Email
15 posts 2/7/2009
Liontamer 1/17/2009
Hal Hostetler [MVP-P/I] 1/17/2009
Liontamer 1/18/2009
N. Miller 1/23/2009
Milly Staples [MVP - Outlook] 1/17/2009
Gordon 1/18/2009
Liontamer 1/18/2009
Gordon 1/19/2009
Rod Rocket 1/18/2009
Liontamer 1/18/2009
Brian Tillman [MVP - Outlook] 1/19/2009
Liontamer 1/23/2009
Brian Tillman [MVP - Outlook] 1/23/2009
Liontamer 2/6/2009
Liontamer 2/7/2009
Transfering emails from Windows Live Hotmail to Outlook 2007
3 posts
MICROSOFT YOU'VE GOT TO DO SOMETHING TO SOLVE THIS PROBLEM. SOME OF US OUT
HERE REALLY DON'T KNOW WHAT OUR OPTIONS ARE, NOR WHAT TO DO, NOR WHO TO
TRUST, NOR WHO HAS THE BEST DEAL, ETC.
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...a592659a7&dg=microsoft.public.outlook.general