I
Itsaplane
I've lost the vertical and horizontal scroll bars in Word (Office 2007) --
and can't see how to get them back.
and can't see how to get them back.
J
Jay Freedman
Click the Office button and choose Word Options at the bottom of the
menu. Click the Advanced tab, scroll down to the Display category, and
make sure the boxes for "Show horizontal scroll bar" and "Show
vertical scroll bar" are checked.
I'd have no idea how they would get turned off without you knowing
about it.
--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.
I
Itsaplane
Thanks Jay -- the fix worked. (Shouldn't this be in View, Show/Hide (in case
anyone at Microsoft is listening.)) Word crashed on me about the same time -
I'd guess that did it.
anyone at Microsoft is listening.)) Word crashed on me about the same time -
I'd guess that did it.
R
Rob Kraft
Thanks for the response. My vertical scroll bar vanished a few days ago. I
had no crashes in word or any other product. My guess is that some specific
document I opened caused the change. This explanation helped me resolve the
problem.
had no crashes in word or any other product. My guess is that some specific
document I opened caused the change. This explanation helped me resolve the
problem.
J
Jayne
My scroll bars disappear ALL the time! I would say at least 50% of the time
and it's a real pain in the neck. I have no idea why this happens. It never
happens on my computer at work; only on the one at home. There are no other
problems or computer crashes or anything. The document simply opens with the
scroll bars turned off. It seems to happen more often when I've opened a
document that was part of an email message. Seems I recall seeing something
somewhere that addressed this, but I don't recall where or what it said.
Does anyone know why this happens? I'm wondering if some add-in I've
installed is interfering. Any ideas anyone??
Jayne Baer
and it's a real pain in the neck. I have no idea why this happens. It never
happens on my computer at work; only on the one at home. There are no other
problems or computer crashes or anything. The document simply opens with the
scroll bars turned off. It seems to happen more often when I've opened a
document that was part of an email message. Seems I recall seeing something
somewhere that addressed this, but I don't recall where or what it said.
Does anyone know why this happens? I'm wondering if some add-in I've
installed is interfering. Any ideas anyone??
Jayne Baer
J
Jay Freedman
If it's intermittent and you can't figure out what the common factor is, it's
going to be very hard to diagnose.
When you open a document and the scroll bars are turned off, does it stay that
way if you repeatedly turn on the options, shut down Word, and reopen the same
document? In other words, can you associate particular documents with the bars
being turned off?
If not, then you may have to go through a fairly tedious set of experiments.
Remove one add-in, and use Word for a while. If the problem still happens,
restore that add-in and remove a different one. (Keep notes so you know which
ones you've tried already.)
The view option settings are stored in a registry key (explained in
http://www.word.mvps.org/FAQs/Customization/DataKeySettings.htm). Sometimes it
may help to delete that key and let Word build a new one.
going to be very hard to diagnose.
When you open a document and the scroll bars are turned off, does it stay that
way if you repeatedly turn on the options, shut down Word, and reopen the same
document? In other words, can you associate particular documents with the bars
being turned off?
If not, then you may have to go through a fairly tedious set of experiments.
Remove one add-in, and use Word for a while. If the problem still happens,
restore that add-in and remove a different one. (Keep notes so you know which
ones you've tried already.)
The view option settings are stored in a registry key (explained in
http://www.word.mvps.org/FAQs/Customization/DataKeySettings.htm). Sometimes it
may help to delete that key and let Word build a new one.
G
Graham Mayor
Is this Word 2003? Word 2003 particularly has a bad habit of losing random
settings stored in the registry. You can faff about resetting the registry
and it may work but the problem is likely to return. The best bet is to
force the settings that change for each document using AutoNew and AutoOpen
macros. You'll find some examples and a description of how to apply them at
http://www.gmayor.com/installing_macro.htm
The lines required to fix this issue are
With ActiveWindow
.DisplayHorizontalScrollBar = True
.DisplayVerticalScrollBar = True
End With
--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
settings stored in the registry. You can faff about resetting the registry
and it may work but the problem is likely to return. The best bet is to
force the settings that change for each document using AutoNew and AutoOpen
macros. You'll find some examples and a description of how to apply them at
http://www.gmayor.com/installing_macro.htm
The lines required to fix this issue are
With ActiveWindow
.DisplayHorizontalScrollBar = True
.DisplayVerticalScrollBar = True
End With
--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
R
Rob Kraft
This happens to me once every 3 or 4 months. It is happening in Word 2007
running on Vista 32 bit (both of which I started using in January 2007).
running on Vista 32 bit (both of which I started using in January 2007).
B
Beth Melton
What happens exactly? What settings are you losing?
Contrary to what others might believe, (that there are 'gremlins' in the
Registry <grin>), the likely culprit is macro in either an add-in or
template. (If it only happens on occasion and the same setting or settings
are being changed then I'd say the macro is in template you are using. Do
you recall if there is a template you use on occasion that contains macros?
Note this situation is easy to create by someone who's familiar with the
Macro Recorder but not familiar enough with VBA to modify what they recorded
and remove unnecessary statements. For example, if someone uses the Macro
Recorder to "record" themselves modifying a setting in their Options dialog
box the state of *every* single option is recorded as well*. So if their
macro runs on your computer you end up with their personalized preferences
and not your own. (Unfortunately many add-in developers (even Microsoft)
make this mistake too, or they don't care enough to store your settings
prior to making their changes and returning your settings when their macro
is finished running.)
*Thankfully in Word 2007 the Macro Recorder will no longer record every
option in the Word Options dialog box and records only those options that
were explicitly modified when using the Macro Recorder so hopefully someday
will see less of this issue.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
Contrary to what others might believe, (that there are 'gremlins' in the
Registry <grin>), the likely culprit is macro in either an add-in or
template. (If it only happens on occasion and the same setting or settings
are being changed then I'd say the macro is in template you are using. Do
you recall if there is a template you use on occasion that contains macros?
Note this situation is easy to create by someone who's familiar with the
Macro Recorder but not familiar enough with VBA to modify what they recorded
and remove unnecessary statements. For example, if someone uses the Macro
Recorder to "record" themselves modifying a setting in their Options dialog
box the state of *every* single option is recorded as well*. So if their
macro runs on your computer you end up with their personalized preferences
and not your own. (Unfortunately many add-in developers (even Microsoft)
make this mistake too, or they don't care enough to store your settings
prior to making their changes and returning your settings when their macro
is finished running.)
*Thankfully in Word 2007 the Macro Recorder will no longer record every
option in the Word Options dialog box and records only those options that
were explicitly modified when using the Macro Recorder so hopefully someday
will see less of this issue.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
R
Rob Kraft
For me, I will be working in a Word document and just notice I have no
horizontal scroll bar. At that point I am not certain if it is related to
the document I just opened, or if it was due to a document I opened
previously.
I go to the Word Options and recheck the "Show horizontal scroll bar"
property.
That is the only setting change that I have noticed.
I currenty have 3 active Addins (PDFMofficeAddin.dll from Acrobat,
GoogleDesktopOffice.dll, and FName.dll from Microsoft). I see 5 inactive
"Smart Tag" addins and 3 inactive "Document Inspector" addins - all from
Microsoft.
I have all default security settings, except I have Vista UAC disabled.
horizontal scroll bar. At that point I am not certain if it is related to
the document I just opened, or if it was due to a document I opened
previously.
I go to the Word Options and recheck the "Show horizontal scroll bar"
property.
That is the only setting change that I have noticed.
I currenty have 3 active Addins (PDFMofficeAddin.dll from Acrobat,
GoogleDesktopOffice.dll, and FName.dll from Microsoft). I see 5 inactive
"Smart Tag" addins and 3 inactive "Document Inspector" addins - all from
Microsoft.
I have all default security settings, except I have Vista UAC disabled.
B
Beth Melton
First, since you are using Word 2007, does the horizontal scroll bar
reappear if you Zoom in on your document? This version will suppress the
view of the horizontal scroll bar if it's not needed. This drives me nuts
every once in awhile - especially when I work with tracked changes.
If that's not it then the likely suspect is PDFMofficeAddin.dll The Adobe
developers are notorious for adding irrelevant code and depending on the
version of the add-in you are using it's also known to discard all changes
in your Normal template when you exit Word. I haven't heard anything about
them correcting this error so it's a poorly behaved add-in to start with --
I'd disable it. You can still use the Adobe printer or the PDF Add-in
Microsoft has included for PDF creation. (If you don't know about the MS PDF
Add-in let us know and we'll help you with it.)
FName.dll is a SmartTag and it doesn't modify your settings, nor does the
Document Inspector. I'm not sure about the Goggle add-in since I don't use
it.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
reappear if you Zoom in on your document? This version will suppress the
view of the horizontal scroll bar if it's not needed. This drives me nuts
every once in awhile - especially when I work with tracked changes.
If that's not it then the likely suspect is PDFMofficeAddin.dll The Adobe
developers are notorious for adding irrelevant code and depending on the
version of the add-in you are using it's also known to discard all changes
in your Normal template when you exit Word. I haven't heard anything about
them correcting this error so it's a poorly behaved add-in to start with --
I'd disable it. You can still use the Adobe printer or the PDF Add-in
Microsoft has included for PDF creation. (If you don't know about the MS PDF
Add-in let us know and we'll help you with it.)
FName.dll is a SmartTag and it doesn't modify your settings, nor does the
Document Inspector. I'm not sure about the Goggle add-in since I don't use
it.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
R
Rob Kraft
The scroll bar problem is not related to zoom in my case. I have to go the
options and check the checkbox.
I plan to keep the Adobe PDF maker, even if it is the source of the problem.
Now that I know how to correct it, it is just a minor annoyance; and the
Adobe PDF maker creates much smaller PDF files than any PDF makers not made
by Adobe.
Thanks for your time!
options and check the checkbox.
I plan to keep the Adobe PDF maker, even if it is the source of the problem.
Now that I know how to correct it, it is just a minor annoyance; and the
Adobe PDF maker creates much smaller PDF files than any PDF makers not made
by Adobe.
Thanks for your time!
J
Jayne
The version of Word I am using is 2007. I just installed it on a new
computer running Windows Vista about 2-3 months ago and it's been going on
most of that time, so there's not a whole lot that's changed from the factory
at this point. I don't think the problem is with the normal template because
it doesn't happen on every document, only those (usually) that coame as an
attachment in an email message (like one I sent myself, for instance, so I
know there are no macros or anything odd about them. They are just regular
documents.).
What I might try is to delete the normal.dotm template and let Word
recreate it and see if it still happens--before I put the one add-in I have
back into it. But it seems to me that if the problem is due to the add-in,
it would happen on all my documents, not just some of them.
If i figure this out, I'll post my solution. I was hoping it was due to
something obvious that someone might already be aware of and the fix would be
quick and painless. (Dream on, eh?)
computer running Windows Vista about 2-3 months ago and it's been going on
most of that time, so there's not a whole lot that's changed from the factory
at this point. I don't think the problem is with the normal template because
it doesn't happen on every document, only those (usually) that coame as an
attachment in an email message (like one I sent myself, for instance, so I
know there are no macros or anything odd about them. They are just regular
documents.).
What I might try is to delete the normal.dotm template and let Word
recreate it and see if it still happens--before I put the one add-in I have
back into it. But it seems to me that if the problem is due to the add-in,
it would happen on all my documents, not just some of them.
If i figure this out, I'll post my solution. I was hoping it was due to
something obvious that someone might already be aware of and the fix would be
quick and painless. (Dream on, eh?)
B
Beth Melton
When you open a document from email does it open in Print Layout view or
Full Screen Reading Layout?
Even though it hasn't been installed long there could still be an add-in
causing the problem. What do you have listed when you click the Office
Button, click Word Options, and then click Add-ins?
Also, the scrollbar settings are stored in the Registry and not the Normal
template. I mentioned this issue, caused by the PDFMaker add-in, just in
case Rob encounters that problem as well.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
Full Screen Reading Layout?
Even though it hasn't been installed long there could still be an add-in
causing the problem. What do you have listed when you click the Office
Button, click Word Options, and then click Add-ins?
Also, the scrollbar settings are stored in the Registry and not the Normal
template. I mentioned this issue, caused by the PDFMaker add-in, just in
case Rob encounters that problem as well.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
B
Beth Melton
If you want to temporarily disable it to see if it might be causing the
problem you can still use the Adobe printer even though the add-in isn't
active.
Or you could use the macro Graham provided as a workaround and forget about
finding the underlying cause.
I'm the type that wants to know *why* so if you'd rather find the source I'm
happy to help troubleshoot.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
problem you can still use the Adobe printer even though the add-in isn't
active.
Or you could use the macro Graham provided as a workaround and forget about
finding the underlying cause.
I'm the type that wants to know *why* so if you'd rather find the source I'm
happy to help troubleshoot.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
I
itsmehb
I am using Word 2007. The horizontal scroll does reappear when I zoom in.
Is there anyway to override the suppression of the horizontal bar.
Is there anyway to override the suppression of the horizontal bar.
C
Cathy Bennett
THIS WORKED - easy fix for a little frustrating problem!
THANK YOU from CathyB
THANK YOU from CathyB