What is an Alternate version of an item (outlook, mailbox cleanup

  • Thread starter Mugwump in toronto
  • Start date
M

Mugwump in toronto

I'm putting together some training and planning to show the mailbox cleanup
feature. The last area in the dialog is "delete all alternate versions of
items in your mailbox". There's a delete button. There's a button to view
the size of the conflicts. My users are terrified by the idea that Outlook
will delete something, but I can't explain what this does to them. I've
tried Help. I've tried a search of the knowledge base. I've taken the
online training. Nothing explains this feature.

Anyone got a quick, easy and clear definition of what an "alternate version"
of an item is? How it relates to "conflicts"?
thanks
 

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