What is EasyPhoto (EZP) and how do I stop a window asking if I wa.

T

TerryMac

I have a brand new basic version of Office 2003 and I keep getting asked if I
want to save an EasyPhoto file when I try and close my word document. Also
the menu bar has EZP repeated several times. This is also happening on an
older version on my home computer. What is happening and how do I stop it?
Thanks.
 
G

garfield-n-odie

EasyPhoto is an image viewing/cataloging application that is often bundled
with scanners. As you've noticed, it doesn't work with newer versions of
Word. See http://support.microsoft.com/?kbid=224727 "Description of the
problems that are caused by EZ-Photo 2.7 and earlier versions in Word 2000"
for instructions on how to remove the offending add-ins. The article also
applies to Word 2002 and 2003. But contrary to what the article says, you
don't have to rename your normal.dot file to get rid of the EZP icons from
your toolbar; once you get the add-ins removed, you can just drag the EZP
icons off of your toolbar to get rid of them.
 
J

Jay Freedman

I have a brand new basic version of Office 2003 and I keep getting asked if I
want to save an EasyPhoto file when I try and close my word document. Also
the menu bar has EZP repeated several times. This is also happening on an
older version on my home computer. What is happening and how do I stop it?
Thanks.
Click to expand...

Quoting Suzanne S. Barnhill's excellent advice, often repeated here:

<<<<
Somewhere on your computer you have the EZ-Photo application (probably
installed by a scanner or other hardware). This software adds an
add-in to Word's Startup folder, and the add-in adds the button(s) to
your toolbar.

Unfortunately, the add-in was written for Word 95 and doesn't function
properly with later versions, so you need to remove it. Once you've
done this, you can remove any and all EZP buttons from Word using
Tools | Customize. The files you're looking for (to delete) are
Ezpwll32.wll, Ezphoto.wll, Ezpwll.wll, and Ezpwll16.wll. You'll need
to display Hidden and System files in order to find these using
Windows Find/Search.

For more on EZ-Photo, see "WD2000: Problems Caused By EZ-Photo 2.7 and
Earlier Versions [Q224727]." Note that it should *not* be necessary to
rename Normal.dot as this article suggests; this will remove all your
customizations, and the only reason I can see for doing it is to
remove the EZP buttons, which you can easily do yourself.
<<<<

Regards,
Jay Freedman
Microsoft Word MVP
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

How do I stop the EZP icon from appearing on the menu bar? 7
Can't save my Office documents (after computer rebuild and reauthorization) 0
How do I stop EZP from loading into word every time I open it? 2
how do you get rid of the ezp icons on the toolbar 1
How do I get rid of all the EZP's on the standard tool bar? 2
How do I get EZP tabs off WORD's tool bar & disable Easy Photo? 1
How do I get EZP off my tool bar in Microsoft Office 2
how do I get rid of ezphoto on Word toolbar 2

Top