What is Error code 9573?

M

Max

I have received several errors that give this statement:

An exception occurred in the Project Server.
Project Server encountered a problem with this error code: 9573. Please
contact your server administrator.

Can someone please tell me why this occurs?
 
A

Aaron Tamblyn

When does the error occur?

If it is only happening when you are working with a one specific plan then I
suspect that there is a problem with the plan. I would suggest doing the
following in this case. Save the plan to the file system then delete the
plan from Project Server then Import the plan using Project Professional
(Tools > Enterprise Options > Import Project to Enterprise...)
 
M

Max

No this actually occurs on several projects. I believe that it might be part
of an install issue with Project Server, but I am not certain...
 
A

Aaron Tamblyn

OK. Have you recently installed Project Server?

What service pack is applied to Project Server and what service pack are the
Project Professional clients connecting with?

You should run the same service pack level on both the client and the server.

I am interested to know why you think it may be an install issue? If you
only have a few schedules in the system and have been running for a short
time then it may be worth considering reinstalling the database. There would
be reconfiguration work involved which we can go into if you elect to go down
that path.
 

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