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I have Windows XP. I recently bought/installed a new HP printer (Deskjet
3745) and received the following notices when I tried to print a database
from Works Suite 2004:
When I pressed Ctrl+P, “Microsoft Works- No default printer selected. Use
the Windows control panel to specify your printer.â€
When I clicked the printer icon, “Microsoft Works- The printer driver is
missing or not valid. Run the windows setup program to install the printer
hardware again.â€
The HP helpdesk gave me a temporary solution, but said I needed to get a
patch or Office update from Microsoft. I am not sure which update this should
be. Can you please tell me what I need to correct this problem and where I
can find it on your website? Thanks!
3745) and received the following notices when I tried to print a database
from Works Suite 2004:
When I pressed Ctrl+P, “Microsoft Works- No default printer selected. Use
the Windows control panel to specify your printer.â€
When I clicked the printer icon, “Microsoft Works- The printer driver is
missing or not valid. Run the windows setup program to install the printer
hardware again.â€
The HP helpdesk gave me a temporary solution, but said I needed to get a
patch or Office update from Microsoft. I am not sure which update this should
be. Can you please tell me what I need to correct this problem and where I
can find it on your website? Thanks!