What printer driver do I need for Works Suite 2004?

M

M

I have Windows XP. I recently bought/installed a new HP printer (Deskjet
3745) and received the following notices when I tried to print a database
from Works Suite 2004:
When I pressed Ctrl+P, “Microsoft Works- No default printer selected. Use
the Windows control panel to specify your printer.â€
When I clicked the printer icon, “Microsoft Works- The printer driver is
missing or not valid. Run the windows setup program to install the printer
hardware again.â€
The HP helpdesk gave me a temporary solution, but said I needed to get a
patch or Office update from Microsoft. I am not sure which update this should
be. Can you please tell me what I need to correct this problem and where I
can find it on your website? Thanks!
 
M

Milly Staples [MVP - Outlook]

This has nothing to do with Microsoft Office - you might want to repost in
microsoft.public.windows.works for assistance.

Also, HP is full of it. It is their responsibility to provide drivers for
their products, not third parties.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, M asked:

| I have Windows XP. I recently bought/installed a new HP printer
| (Deskjet 3745) and received the following notices when I tried to
| print a database from Works Suite 2004:
| When I pressed Ctrl+P, “Microsoft Works- No default printer
| selected. Use the Windows control panel to specify your printer.â€
| When I clicked the printer icon, “Microsoft Works- The printer
| driver is missing or not valid. Run the windows setup program to
| install the printer hardware again.â€
| The HP helpdesk gave me a temporary solution, but said I needed to
| get a patch or Office update from Microsoft. I am not sure which
| update this should be. Can you please tell me what I need to correct
| this problem and where I can find it on your website? Thanks!
 

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