when are rules executed?

[Mickey Ferguson]

I've created quite a few rules (outlook 2003). Some are client-only, which
is OK. But what's happening is that for some messages, that rule doesn't
appear to be getting applied when the message comes into my Inbox, in spite
of the fact that I have it checked to run. However, if I go to Run Rules
and Alerts and select the rule to apply to my Inbox, it does what it is
supposed to do (move it to another folder).

How do i troubleshoot this? Is this a case of a subsequent rule that is NOT
client-only, somehow getting in the way and stopping processing of all other
rules?

Here's an example of what I have:

Rule1 (client-only) (checked)
Rule2 (client-only) (checked)
Rule3 (checked)

Rule1 doesn't appear to be getting run unless I manually go into Run Rules
and select it to run. The reason I say it's not running is because the
email message sits in my Inbox if it hasn't run, but gets moved if it has
run.

Ideas?

 

[Brian Tillman [MVP - Outlook]]

Here's an example of what I have:

Rule1 (client-only) (checked)
Rule2 (client-only) (checked)
Rule3 (checked)

Rule1 doesn't appear to be getting run unless I manually go into Run Rules
and select it to run. The reason I say it's not running is because the
email message sits in my Inbox if it hasn't run, but gets moved if it has
run.

Try adding the "stop processing more rules" action to Rule1.

 

[Ben M. Schorr - MVP (OneNote)]

That's good advice in general. I try to ALWAYS add "Stop Processing
More Rules..." to any rule I create. (Unless I specifically want other
rules to apply to matching messages; which is rare)

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

 

[Mickey Ferguson]

Try adding the "stop processing more rules" action to Rule1.

Both Rule1 and Rule2 are already set to stop processing.

 

[Brian Tillman [MVP - Outlook]]

Both Rule1 and Rule2 are already set to stop processing.

Then it would be helpful for you to post the exact text of all the rules and
an example of a message that you believe should be acted upon by the rules.
The only thing you should change is any real mail addresses that might be a
part of either.