when closing outlook favourite files disappear

[ceh]

When I create a favourite file by right clicking it creates ok and appears in
the favouites section.
After closing and reopening outlook the file disappears from the favourites
section

 

[Milly Staples [MVP - Outlook]]

Bummer!

 

[Diane Poremsky [MVP]]

either outlook isn't closing cleanly or the profile is corrupt.

Make sure Outlook is not listed in Task Manager, Processes tab a few
minutes after you close it. If it is, figure out why it's running. See
http://www.slipstick.com/problems/close.asp.

if its not running, you can try deleting the XML file that stores the
favorites (start menu, run, type outlook.exe /resetnavpane) - if that
doesn't work, you'll need a new profile.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.