When emailing documents to a windows PC it wont open!

[laingy24]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

When i email word documents from my MAC to a PC they can't seem to open it! Is their a plug in or do i need to do something when saving it so that a PC with word can open it?

 

[Guest]

I am having exactly the same problem. Docs open fine on other macs, not on pcs. I have had this happen with more than one document on more than one pc.

 

[CyberTaz]

A widely discussed topic but not really a Word issue:

Three key ingredients:

Always use filename extensions
Zip any attachments
Make certain that your email software uses the correct encoding

If you need it, more detail is available on this widely discussed topic if
you search for it

It's also possible that the Windows users do not have the [free] OXML
Converters installed. These are necessary to open the Office 2008 native
files if they're using a version of Office prior to 2007.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[John McGhie]

No, nothing you need to do. They need to fix their email system

You should make sure that:

1) You add the extension to the file name
2) You Zip the file before sending it
3) You send in MIME format, not anything else.

If you do all three, most folks will have no problems. There are still some
people out there who have not updated their email software in the past five
years, or have not updated their Microsoft Word in the past five years.

Those people will have an issue, but there's nothing you can do about them.

You can try to send them here:
http://www.microsoft.com/downloads/details.aspx?FamilyId=941b3470-3ae9-4aee-
8f43-c6bb74cd1466&displaylang=en

But if they haven't updated in the past five years, they probably won't do
so now.

Whatever you do, DO NOT tell them you are on a Mac. It makes no difference,
and has noting to do with their problem. But if you tell them, they will
sit there trying to make it your fault instead of fixing it.

Cheers

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

When i email word documents from my MAC to a PC they can't seem to open it! Is
their a plug in or do i need to do something when saving it so that a PC with
word can open it?

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]