When I am trying to open a document from a network place word cras

[Mak1skav]

I am running the Word from Office 2000.When i am trying to open a document
from a network place the word crashes.This is only happens when i am opening
the document from the file menu open.When i open My Computer and then browse
manually to the network place where my word document is and then double click
it then the word opens my file without problem.The Office is 2000 my clients
running Windows XP with SP2 and my Server where the documents are stored is
running Windows SBS 2003.I would apreciate any help you can provide.

 

[TF]

Three possibilities: the most likely is that the user has set up file
locations using mapped drives pointing to your server. Change the settings
under Tools, Options, File Locations to use full UNC paths and not mapped
drive letters.

Second possibility is that the client PC needs cleaning up of abandoned temp
files. See http://www.gmayor.com/what_to_do_when_word_crashes.htm

Third possibility is that either SBS or the client's WinXP need patching up
to date.



:I am running the Word from Office 2000.When i am trying to open a document
: from a network place the word crashes.This is only happens when i am
opening
: the document from the file menu open.When i open My Computer and then
browse
: manually to the network place where my word document is and then double
click
: it then the word opens my file without problem.The Office is 2000 my
clients
: running Windows XP with SP2 and my Server where the documents are stored
is
: running Windows SBS 2003.I would apreciate any help you can provide.

 

[garfield-n-odie [MVP]]

Right-click on the My Computer icon on the Windows desktop,
left-click on Disconnect Network Drive, and disconnect any mapped
drives that are not currently available.