when I delete an email I get an error msg. & outlook shuts down

[Bluehawks]

When I delete an e-mail Microsoft Outlook sends an error message and has to
shut down. Have any of you experienced this and what was the resolution?

 

[Roady [MVP]]

You didn't provide any info for us to work with;
Exact error message?
What is logged to the Event Viewer?
Version of Outlook?
Type of account?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Bluehawks]

The error message reads "Microsoft Office Outlook has encountered a problem
and needs to close. We are sorry for the inconvenience."

I use Microsoft Outlook 2003. I don't know how to see the "version"

The error signature looks like below.

AppName: outlook.ese AppVer. 11.0.8010.0 AppStamp:43d16d53
ModName: eleaut32.dll ModVer: 5.1.2600.2180 ModStamp:411096f3
fDebug: 0 Offset: 00004ba4

This is a personal account.

 

[K. Orland]

Hello
Do you see any Outlook or Office errors listed in your application event
viewer? I'm looking in particular for the event ID number and source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/

The error message reads "Microsoft Office Outlook has encountered a problem
and needs to close. We are sorry for the inconvenience."

I use Microsoft Outlook 2003. I don't know how to see the "version"

The error signature looks like below.

AppName: outlook.ese AppVer. 11.0.8010.0 AppStamp:43d16d53
ModName: eleaut32.dll ModVer: 5.1.2600.2180 ModStamp:411096f3
fDebug: 0 Offset: 00004ba4

This is a personal account.

You didn't provide any info for us to work with;
Exact error message?
What is logged to the Event Viewer?
Version of Outlook?
Type of account?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Bluehawks]

I am sorry. Where do I go to find "errors listed in application event
viewer"? Can you tell me how to find it?

Hello
Do you see any Outlook or Office errors listed in your application event
viewer? I'm looking in particular for the event ID number and source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/

The error message reads "Microsoft Office Outlook has encountered a problem
and needs to close. We are sorry for the inconvenience."

I use Microsoft Outlook 2003. I don't know how to see the "version"

The error signature looks like below.

AppName: outlook.ese AppVer. 11.0.8010.0 AppStamp:43d16d53
ModName: eleaut32.dll ModVer: 5.1.2600.2180 ModStamp:411096f3
fDebug: 0 Offset: 00004ba4

This is a personal account.

You didn't provide any info for us to work with;
Exact error message?
What is logged to the Event Viewer?
Version of Outlook?
Type of account?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[K. Orland]

Click on your Start button, then run, type in eventvwr and click enter. It
will bring up the event viewer. Choose the application event viewer. Look for
a red symbol that indicates an error. Double-click the error to open it, look
for the event ID number and the source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/

I am sorry. Where do I go to find "errors listed in application event
viewer"? Can you tell me how to find it?

Hello
Do you see any Outlook or Office errors listed in your application event
viewer? I'm looking in particular for the event ID number and source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/

The error message reads "Microsoft Office Outlook has encountered a problem
and needs to close. We are sorry for the inconvenience."

I use Microsoft Outlook 2003. I don't know how to see the "version"

The error signature looks like below.

AppName: outlook.ese AppVer. 11.0.8010.0 AppStamp:43d16d53
ModName: eleaut32.dll ModVer: 5.1.2600.2180 ModStamp:411096f3
fDebug: 0 Offset: 00004ba4

This is a personal account.

:

You didn't provide any info for us to work with;
Exact error message?
What is logged to the Event Viewer?
Version of Outlook?
Type of account?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Bluehawks]

Event ID is 1000 and the Source is Microsoft Office 11

Click on your Start button, then run, type in eventvwr and click enter. It
will bring up the event viewer. Choose the application event viewer. Look for
a red symbol that indicates an error. Double-click the error to open it, look
for the event ID number and the source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/

I am sorry. Where do I go to find "errors listed in application event
viewer"? Can you tell me how to find it?

Hello
Do you see any Outlook or Office errors listed in your application event
viewer? I'm looking in particular for the event ID number and source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/



:

The error message reads "Microsoft Office Outlook has encountered a problem
and needs to close. We are sorry for the inconvenience."

I use Microsoft Outlook 2003. I don't know how to see the "version"

The error signature looks like below.

AppName: outlook.ese AppVer. 11.0.8010.0 AppStamp:43d16d53
ModName: eleaut32.dll ModVer: 5.1.2600.2180 ModStamp:411096f3
fDebug: 0 Offset: 00004ba4

This is a personal account.

:

You didn't provide any info for us to work with;
Exact error message?
What is logged to the Event Viewer?
Version of Outlook?
Type of account?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[K. Orland]

Are you running any Outlook Add Ins? Not all Add Ins are compatible with
Outlook 2003. Also, are you running Terminal Services at all? Those two items
can cause this issue.
Have you reinstalled Outlook or run a repair from the install media?
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/

Event ID is 1000 and the Source is Microsoft Office 11

Click on your Start button, then run, type in eventvwr and click enter. It
will bring up the event viewer. Choose the application event viewer. Look for
a red symbol that indicates an error. Double-click the error to open it, look
for the event ID number and the source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/

I am sorry. Where do I go to find "errors listed in application event
viewer"? Can you tell me how to find it?

:

Hello
Do you see any Outlook or Office errors listed in your application event
viewer? I'm looking in particular for the event ID number and source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/



:

The error message reads "Microsoft Office Outlook has encountered a problem
and needs to close. We are sorry for the inconvenience."

I use Microsoft Outlook 2003. I don't know how to see the "version"

The error signature looks like below.

AppName: outlook.ese AppVer. 11.0.8010.0 AppStamp:43d16d53
ModName: eleaut32.dll ModVer: 5.1.2600.2180 ModStamp:411096f3
fDebug: 0 Offset: 00004ba4

This is a personal account.

:

You didn't provide any info for us to work with;
Exact error message?
What is logged to the Event Viewer?
Version of Outlook?
Type of account?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Bluehawks]

If you could explain how I run a repair from the install media I will try that.

I am thinking that I will need the disc (I have that available to me).

I am not running any Add Ins and I don't know what a Terminal Service is, to
the best of my knowledge I have not installed any thing like this.

thank you, you are very helpful.

Are you running any Outlook Add Ins? Not all Add Ins are compatible with
Outlook 2003. Also, are you running Terminal Services at all? Those two items
can cause this issue.
Have you reinstalled Outlook or run a repair from the install media?
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/

Event ID is 1000 and the Source is Microsoft Office 11

Click on your Start button, then run, type in eventvwr and click enter. It
will bring up the event viewer. Choose the application event viewer. Look for
a red symbol that indicates an error. Double-click the error to open it, look
for the event ID number and the source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/



:

I am sorry. Where do I go to find "errors listed in application event
viewer"? Can you tell me how to find it?

:

Hello
Do you see any Outlook or Office errors listed in your application event
viewer? I'm looking in particular for the event ID number and source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/



:

The error message reads "Microsoft Office Outlook has encountered a problem
and needs to close. We are sorry for the inconvenience."

I use Microsoft Outlook 2003. I don't know how to see the "version"

The error signature looks like below.

AppName: outlook.ese AppVer. 11.0.8010.0 AppStamp:43d16d53
ModName: eleaut32.dll ModVer: 5.1.2600.2180 ModStamp:411096f3
fDebug: 0 Offset: 00004ba4

This is a personal account.

:

You didn't provide any info for us to work with;
Exact error message?
What is logged to the Event Viewer?
Version of Outlook?
Type of account?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Roady [MVP]]

Wow, you've been chatting a lot! Great work Kathleen

Before anything else could you tell me how big your current pst-file is and
could you run scanpst.exe against it to check it for errors?
Also, have you ever cleared your Deleted Items folder? Not that it really
can become full but when it's filled with all sorts of items and since the
folder is tied into Outlook options it sometimes starts to act up.

You can find your pst-file-location by going to File-> Data File Management.
By default it is located here;
C:\Documents and Settings\%username%\Local Settings\Application
Data\Microsoft\Outlook
(note that this is a hidden folder)

You can find scanpst.exe here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
If you could explain how I run a repair from the install media I will try
that.

I am thinking that I will need the disc (I have that available to me).

I am not running any Add Ins and I don't know what a Terminal Service is, to
the best of my knowledge I have not installed any thing like this.

thank you, you are very helpful.

Are you running any Outlook Add Ins? Not all Add Ins are compatible with
Outlook 2003. Also, are you running Terminal Services at all? Those two
items
can cause this issue.
Have you reinstalled Outlook or run a repair from the install media?
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/

Event ID is 1000 and the Source is Microsoft Office 11

Click on your Start button, then run, type in eventvwr and click
enter. It
will bring up the event viewer. Choose the application event viewer.
Look for
a red symbol that indicates an error. Double-click the error to open
it, look
for the event ID number and the source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/



:

I am sorry. Where do I go to find "errors listed in application
event
viewer"? Can you tell me how to find it?

:

Hello
Do you see any Outlook or Office errors listed in your application
event
viewer? I'm looking in particular for the event ID number and
source.
--
Kathleen Orland
Blessed are the crack''d, for it is they who let in the light

http://www.howto-outlook.com/



:

The error message reads "Microsoft Office Outlook has
encountered a problem
and needs to close. We are sorry for the inconvenience."

I use Microsoft Outlook 2003. I don't know how to see the
"version"

The error signature looks like below.

AppName: outlook.ese AppVer. 11.0.8010.0 AppStamp:43d16d53
ModName: eleaut32.dll ModVer: 5.1.2600.2180 ModStamp:411096f3
fDebug: 0 Offset: 00004ba4

This is a personal account.

:

You didn't provide any info for us to work with;
Exact error message?
What is logged to the Event Viewer?
Version of Outlook?
Type of account?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from
within Windows
-Properly back-up and restore your Outlook data

-----
message
When I delete an e-mail Microsoft Outlook sends an error
message and has to
shut down. Have any of you experienced this and what was the
resolution?