S
Shirin
When I delete at item it is permanently deleted and does not show up in the
Deleted Items folder. This appears to be the case with any folder, not just
the inbox.
I am using Outlook 2003, with a POP3 account. It was working fine for some
time, but I recently had to reformat and reinstall Windows, and that is when
the problem began. I have tried uninstalling MS Office, deleting any and all
folders and files having to do with Outlook, and cleaning the registry.
Before the uninstall I move the .pst and .pab files to another drive, and
after installing but before opening Outlook I put them back into C:\Documents
and Settings\...\Local Settings\Applications\Microsoft\Outlook. This has
always worked perfectly for me in the past.
The last time I uninstalled and reinstalled Office, I unintentionally
downloaded some old messages that were still on the server, and when I
deleted them (they were all unread) they went into Deleted Items, and stayed
there until I cleared them out. After that no other e-mails have stayed in
Deleted Items (when I watch carefully they appear to go there and immediately
disappear). I have accidentally lost a couple of important emails this way.
Another problem that is bugging me, and may or may not be relateed is that
there are two identical copies of my .pst file in the folder list. I do not
have a clue why that is happening, and I cannot find a way to remove one of
them.
I have looked and looked for a setting that is causing my emails to be
permanently deleted, and cannot find it.
Deleted Items folder. This appears to be the case with any folder, not just
the inbox.
I am using Outlook 2003, with a POP3 account. It was working fine for some
time, but I recently had to reformat and reinstall Windows, and that is when
the problem began. I have tried uninstalling MS Office, deleting any and all
folders and files having to do with Outlook, and cleaning the registry.
Before the uninstall I move the .pst and .pab files to another drive, and
after installing but before opening Outlook I put them back into C:\Documents
and Settings\...\Local Settings\Applications\Microsoft\Outlook. This has
always worked perfectly for me in the past.
The last time I uninstalled and reinstalled Office, I unintentionally
downloaded some old messages that were still on the server, and when I
deleted them (they were all unread) they went into Deleted Items, and stayed
there until I cleared them out. After that no other e-mails have stayed in
Deleted Items (when I watch carefully they appear to go there and immediately
disappear). I have accidentally lost a couple of important emails this way.
Another problem that is bugging me, and may or may not be relateed is that
there are two identical copies of my .pst file in the folder list. I do not
have a clue why that is happening, and I cannot find a way to remove one of
them.
I have looked and looked for a setting that is causing my emails to be
permanently deleted, and cannot find it.