when I open Outlook it changes my display screen resolution

[Juja]

toshiba Satellite m55-s329. Outlook changes the resolution from 1280X768 to
800X600 and I have to use Control Panel>Display>Settings to change it back.
Every time. THe computer boots up in 1280X768, but switches back when I open
Outlook.

 

[Diane Poremsky [MVP]]

vista? which version of outlook? did you check to see if you have the latest
video drivers.



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[Juja]

vista? which version of outlook? did you check to see if you have the latest
video drivers.



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

I have Windows XP and Office 2002 Professional. I don't know what drivers I
need--I've been using this for awhile, and haven't had this problem before.
I've been downloading updates as they're available online.

 

[DL]

If you used MS driver updates that was likely your mistake.
Drivers, only if required to cure a problem or give extra functionality,
should only be sourced from the specific hw / PC manu.

In hardware devices, locate your display device & roll back the driver, or
visit the manu site and install the driver

 

[dawnvk]

I had this same problem on one of my machines - it was driving me nuts. I
stumbled upon a solution (at least for my machine). Go to your desktop, right
click on your Outlook Icon, Choose Properties, then go to the Compatibility
Tab - make sure there aren't any screen resolution settings checked. That
fixed it for me. I have NO idea how they got checked to start with, but I
hope this solves your problem.

Dawnvk