when I try to create a new email Outlook 2007 gives error message

[leonS]

I have just installed office 2007 upgrade, everything works well with the
exception of Outlook 2007 when I click on "NEW" email, it gives me the
following message:
Microsoft office Outlook has encountered a problem and needs to close etc..

The error is further detailed as follows
AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f ModName:
msvbvm60.dll ModVer: 6.0.96.90 ModStamp:41109750 fDebug: 0 Offset: 00100f99

Outlook will forward send and receive ok just wont start a new message
Any suggestions?

Leon

 

[Milly Staples [MVP - Outlook]]

Create a new mail profile after an upgrade.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, leonS asked:

| I have just installed office 2007 upgrade, everything works well with
| the exception of Outlook 2007 when I click on "NEW" email, it gives
| me the following message:
| Microsoft office Outlook has encountered a problem and needs to close
| etc..
|
| The error is further detailed as follows
| AppName: outlook.exe AppVer: 12.0.4518.1014 AppStamp:4542840f ModName:
| msvbvm60.dll ModVer: 6.0.96.90 ModStamp:41109750 fDebug: 0 Offset:
| 00100f99
|
| Outlook will forward send and receive ok just wont start a new message
| Any suggestions?
|
| Leon

 

[leonS]

Thank again, it works fine! now I have a further problem, none of my old data
is in the new profile, how do i move it or import it into the new profile?

 

[Brian Tillman]

Thank again, it works fine! now I have a further problem, none of my
old data is in the new profile, how do i move it or import it into
the new profile?

Use the Mail applet's Data Files button to add your PST to the profile you
created.