When I uninstall and reinstall Outlook 2002, do I lose my e-mails

[Judy Gleeson \(MVP Outlook\)]

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Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here: www.judygleeson.com
Canberra, Australia

 

[Pat Willener]

You will not lose your emails, but why do you want to uninstall, then
reinstall Outlook? Do you have any problems? Most likely uninstalling &
reinstalling will not solve these problems.

Post your symptoms here, and someone will give you more information.
Also state you account type (POP/SMTP, IMAP, Exchange Server).

homeslice wrote:
<nothing>

 

[homeslice]

You will not lose your emails, but why do you want to uninstall, then
reinstall Outlook? Do you have any problems? Most likely uninstalling &
reinstalling will not solve these problems.

Post your symptoms here, and someone will give you more information.
Also state you account type (POP/SMTP, IMAP, Exchange Server).

homeslice wrote:
I was thinking about uninstalling and re-installingOUtlook because I am suddenly unable to retrieve or send e-mail on a POP3 account (it worked normally for months) even though I have checked the settings and they work on another PC running Outlook and I can also get the e-mail forwarded through Yahoo mail and g-mail with the same settings.

 

[homeslice]

This is a POP3 account. E-mail worked fine for months. then suddenly I
cannot send or receive. I checked the settings and they are OK, and the same
settings works owth Outlook on another PC and when I forward e-mail form this
account to my yahoo and g-mail accounts.

 

[Pat Willener]

This is definitely one of the cases where reinstalling Outlook will not
change anything.

When you write "cannot send or receive" - do you receive an error
message or error code?

I don't know if Outlook 2002 supports the /CLEANPROFILE switch - can you
check in Outlook Help? If it does, start Outlook with that switch (Start
| Run | type 'outlook /cleanprofile' (without the apostrophes).

If it does not, or if it didn't help your problem, delete your profile
and recreate a new one.