When installing SP3 I am asked for a disk. What disk?

[Dore Frances]

When trying to install SP3 I am asked to insert a disk - what disk is that?

 

[garfield-n-odie]

Probably your Office 2000 CD or Office XP CD.

 

[Dore Frances]

Hi:

I did insert my Microsoft Office 2000 Standard CD, however, it was not the
disk it was looking for. I also trued my Professional Office upgrade disk as
well. Neither were accepted. Any other ideas? - Thanks!

 

[garfield-n-odie]

Exactly what does the error message or prompt say?

 

[Bob Buckland ?:-\)]

Hi Dore,

At the bottom of the dialog where it asks for the CD there
should be a 'use feature from' box that names the product
CD it wants. If it doesn't accept the named one and that
is also the edition listed in Add/Remove Programs in the
Windows control panel then the installation may be damaged.

See if you can run Repair/Reinstall successfully from the
Microsoft Office choice in Add/Remove Programs.

======
Hi:

I did insert my Microsoft Office 2000 Standard CD, however, it was not the
disk it was looking for. I also trued my Professional Office upgrade disk as
well. Neither were accepted. Any other ideas? - Thanks! >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx