When opening a saved .doc - Office XP

[Thomas]

Hi
whenever I try to open a document, that i have saved, i
get the response :

The file ( document name ) is not available

I have not encrypted any files or documents !
Im able to open any other documents than word in other
office products.
I have tried to delete normal.dot
I have removed and reinstallede the entire Office pack

Im not able to find help at Microsoft ...

Any good idea´s ... would like to have them sent by e-
mail

Brgds Thomas

 

[Tsu Dho Nimh]

Hi
whenever I try to open a document, that i have saved, i
get the response :

The file ( document name ) is not available

Are you working on a network?

Tsu Dho Nimh

 

[Suzanne S. Barnhill]

This may be caused by a conflict with the Norton Office Plug-in. See "OFF:
Cannot Open Office Documents or Cannot Edit Inserted Objects After You
Install Office XP Service Pack 2 or Office 2000 Service Pack 3" at
http://support.microsoft.com/?kbid=328613

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

Hi
whenever I try to open a document, that i have saved, i
get the response :

The file ( document name ) is not available

I have not encrypted any files or documents !
Im able to open any other documents than word in other
office products.
I have tried to delete normal.dot
I have removed and reinstallede the entire Office pack

Im not able to find help at Microsoft ...

Any good idea´s ... would like to have them sent by e-
mail

Brgds Thomas

 

[info]

I am having the exact same problem and it seemed to
happen after I tried to update a Norton product. I
searched through a variety of articles within the
knowledge base, but nothing seemed to help. and Yes,
Thomas, I am working within a network environment.

Jacquie

 

[Suzanne S. Barnhill]

Another issue that might be relevant is a conflict with the Norton Office
Plug-in. See "OFF: Cannot Open Office Documents or Cannot Edit Inserted
Objects After You Install Office XP Service Pack 2 or Office 2000 Service
Pack 3" at http://support.microsoft.com/?kbid=328613

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.