When Outlook is unsure it is Junk e-mail

T

Transam388

OK, I hate to ask this but my team lead will not believe me until he sees
some document on this. So here it is. Today he recieved an email that was
not moved to the Junk E-Mail folders but was in his inbox with the tag before
it {Junk E-Mail?}. I told him this is becuase Outlook is unsure if this is
junk mail but it matched some of the rules to flag it but not move it to the
junk mail folder. Essentially giving him the option to flag it as junk
e-mail for future times or list as not junk mail. If he does not want this
he should up the level of the junk email filter and all suspected spam and
junk messages will be moved to the junk email folder. Is this information
correct and if so is there a printed document on the web that shows? Thanks
and sorry for wasting your time!
 
V

Vince Averello [MVP-Outlook]

I don't think that tag is coming from Outlook but from something else.
Either it's your mail server's spam detector or some other software on the
workstation adding it
 
S

Sue Mosher [MVP-Outlook]

No, that is not correct. Outlook would not apply such a tag. Some other application is doing that.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
B

Brian Tillman

Transam388 said:
OK, I hate to ask this but my team lead will not believe me until he
sees some document on this. So here it is. Today he recieved an
email that was not moved to the Junk E-Mail folders but was in his
inbox with the tag before it {Junk E-Mail?}. I told him this is
becuase Outlook is unsure if this is junk mail but it matched some of
the rules to flag it but not move it to the junk mail folder.

Alas you're incorrect. Outlook is never unsure of when something is junk in
its "opinion" and it never appends any strings to the subject line or puts
tags in the Inbox. If you see that, you have some other add-in doing it or
it's being supplied by your ISP.
Essentially giving him the option to flag it as junk e-mail for
future times or list as not junk mail.

Outlook has no way to mark a message as junk.
 

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