when try delete email get error run scanpast

[plasmoo]

Hello when I run scanpst.exe and hit browse key I can get to c:\Users\name\
but it wont list appdata. when I browse the drive with irfanview I CAN see
the c:\USERS\appdata\local\microsoft\outlook.pst. when I type in the address
as it is listed in the irfanview it says it does not exist. Wghat am I doing
wrong. I have only been getting theis error to fix it with pstscan.exe after
the microsoft update.
the error is the run inbox error tool. Please help

 

[chris]

I am having same exact problem. Seems to have started on Monday for no
apparent reason.

 

[Brian Tillman [MVP - Outlook]]

Hello when I run scanpst.exe and hit browse key I can get to c:\Users\name\
but it wont list appdata.

AppData is a hidden folder and you can't browse to it unless you enable
viewing of hidden files and folders. You can, however, access it is you know
the exact path and enter that path manually in the Address bar of Windows
Explorer.

 

[plasmoo]

No when I place the exact file path into the scanpst browse window it does
not acknowledge it.Since others are experiencing the same thing right after
auto loads of the patch Logic dictates it has something to do with the
auto-patch/upgrade.

 

[Brian Tillman [MVP - Outlook]]

No when I place the exact file path into the scanpst browse window it does
not acknowledge it.Since others are experiencing the same thing right after
auto loads of the patch Logic dictates it has something to do with the
auto-patch/upgrade.

So, when you enter exactly
C:\Users\username\AppData\Local\Microsoft\Outlook\pstname.pst
(with the appropriate substitution for "username" and "pstname") in the
SCANPST file name prompt, nothing happens?