When Trying to install office enterprise 2007 install errors out

J

Jack_

Ive looked around the web and on this forum and cannot find the answer to
this question, so i figured i'd post. On install of office 07 ent. about
2/3's of the way through install i get this message:"MSI(ERROR): 'Error
1935.An error occurred during the installation of assembly component
{C471BCC9-403C-4524-B12F-15758D87A2B2}. HRESULT: 0x8007045D." i have the log
of this and will gladly post it if needed. also before someone posts a link
to the .net fixes i have tried all of those including .net 3.5 and still no
joy on this one

computer specs
Hp laptop
Windows MCE
no other office installs
3 gigs ram
250 gig hard drive with plenty of space for office free

any help is gladly accepted
Thanks
Jack
 
P

Peter Foldes

I presume that you got Office 2007 Enterprise through the Home program at your Company or Educational school. You need to contact the IT department from where you purchased it
 
J

Jack_

Actually Im trying to install it for a customer, why would i need to contact
the company's it dept? is there an issue with the copy of office?
 
J

Jack_

oops to clarify this it is a customers copy of office that they brought in to
have me install on their computer after i had cleaned it of virus and spyware
infections
 
P

Peter Foldes

Hello Jack

Office Enterprise is not available to the public at large. It is a Volume License version of Office and a bit different and thus all issues arising from the Office Enterprise has to be channeled through the holder of the Volume License which is the Company or the Educational Institution from where it was purchased from and their IT department or person. They are the ones that hold the Volume License and are most qualified to answer on issues arising from this version
 
P

Peter Foldes

Jack

The best advice that I can give you is as follows.

Since your clients system was infected and you say you cleaned it we do not know if anything is left over from the infection or was anything damaged or removed from the Registry and etc.

I suggest to you the following

(1) Back up all his Data and emails and whatever the client thinks is necessary and reformat the system clean.
(2) when reformatted and the OS is installed then install Office Enterprise
(3) Go Only to Microsoft Update and Office Update and nowhere else on the Net and install all Updates that is available for the OS and Office
(4) Install his Anti Virus and enable the Firewall
(5) Install all his backed up Data and then his 3rd party programs
(6) Go on the Net only after the latter above

You will now have a clean and proper running system
 
P

Peter Foldes

Jack

See the following also on this Home Use Program concerning Office Enterprise

http://www.microsoft.com/licensing/sa/benefits/home_use_rights/faq.mspx

The temporary license offered through the Home Use Program for Microsoft Office programs is valid as long as the employee is employed by your company and your company maintains its Software Assurance coverage with Microsoft. If an employee leaves the company or is terminated, he or she should discontinue use of the software because the license to use it ends when employment ends. Microsoft requires that Volume Licensing customers limit Home Use Program access to eligible employees and that they inform employees when they should discontinue use of the Home Use Program software.
 

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