Where are old emails after upgrading from Outlook 2003 to Express?

[Christina G]

We upgraded our software and now all the old emails from the previous Outlook
are gone!! Can we recover them??

 

[Sue Mosher [MVP-Outlook]]

Neither Outlook 2003 nor Outlook Express is an upgrade from the other. They are two completely different programs. You cannot read the data from one in the other without using the current program's import feature on the File menu.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Christina G]

hi sue,
thanks for the reply. Outlook, seems to have imported my e-mail settings
from outlook express. however, the "in box" and "sent" file are empty. I
tried doing a "file>import" and bringing in data from my outlook express
folder. It brought in the one address that I had kept in my address file,
but the import program said "zero" e-mail files were imported. Do you have
any advise on where these files could be, or how to recover them. I"m very
annoyed with MS for writing an install program that would delete my e-mail
files with out first asking. (and I feel it should have asked if I wanted to
import them.) thanks for all your help you fell you can provide.
C

 

[Sue Mosher [MVP-Outlook]]

I'm confused. Your subject says you went from Outlook 2003 to Express. Why then are you asking about importing Express data into Outlook?

Open Outlook Express. Do you see mail there in the Inbox and Sent Items folder?
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[DL]

In OE export mail to OL - on the same PC
As Sue states OE and OL are two completely different apps. Niether is an
upgrade to the existing email app. Consequently your origonal mail folders
are intact
In OL you can import mail settings and addressess. You can also import mail,
but the modified dates will be set to import date, so you should export from
OE

hi sue,
thanks for the reply. Outlook, seems to have imported my e-mail settings
from outlook express. however, the "in box" and "sent" file are empty. I
tried doing a "file>import" and bringing in data from my outlook express
folder. It brought in the one address that I had kept in my address file,
but the import program said "zero" e-mail files were imported. Do you have
any advise on where these files could be, or how to recover them. I"m very
annoyed with MS for writing an install program that would delete my e-mail
files with out first asking. (and I feel it should have asked if I wanted to
import them.) thanks for all your help you fell you can provide.
C

They are two completely different programs. You cannot read the data from
one in the other without using the current program's import feature on the
File menu.

 

[Christina G]

I'm sorry, the subject line is incorrect. We actually had Express originally
and then installed Outlook 2003 on the computer. When we did that, we lost
the database of emails that had been on Express. Express now seems to be gone
and the emails are all gone too. I hope that helps. We're trying to recover
this old data now that Outlook is on the computer. Thanks!!! C

 

[Sue Mosher [MVP-Outlook]]

Installing Outlook does nothing at all to Express, except make it no longer the default email program. Maybe you did more than just a simple Outlook installation?
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers