Where can I find a copy of VISPRO.msi?

J

Josh M.

I have a copy of Visio 2003 Pro. However the CD it is on is badly scratched
and when I try to install the program on my new (clean) installation of XP, I
get the error message that VISPRO.exe could not be copied to the local hard
drive.

I tried copying the entire CD to a temp folder on my hard drive but when it
gets to VISPRO.msi it errors out. The error message is "Windows detected a
cyclic redundancy error" and it obviously wont copy.

I have managed to recover every other file on that disk through quite a bit
of work, but cannot get that one last file. Is there anything I can do? Do
I have to buy another copy of this?
 
B

Barb Way

There is a toll-free number to contact the Microsoft Order Desk to order a
replacement CD.

U.S. customers can contact the Microsoft Order Desk at the following phone
number:
(800) 360-7561, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific
time.
Canadian customers can contact the Canadian Order Desk at the following
number:
(800) 933-4750, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific
time.

Here is the article where I found the number :
http://support.microsoft.com/kb/302822/en-us

I hope that helps!

Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.
 

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