Where in BCM are emails/attachments stored?

[George]

In Outlook 2003 w/BCM, it looks like it does a good job of "automatically"
capturing emails coming in and going out, along with their attachments.
That is, under my contact name (George, with email (e-mail address removed)), it
just keeps aggregating any email send out under this email or received under
this email...and I don't have to click/copy/do a thing.

But suppose I get and send somewhat large attachments frequently, let's say
2-3MB (use 20-30MB in this example if you think 2MB is small)... these would
have to be queing up in some file somewhere, right?

What file is that? Name: ______.___. And, if I've got 2000 contacts and
100 emails a day... couldn't this get to be a very, very big file, fairly
quickly? Can problems develop with a super-giant file? Is this something
that can be opened up to look at, or do you have to have Outlook? What I'm
alluding to is... I want to not do anything to stress Outlook BCM to the
limit, then pay a price (lost all data, contacts, etc.) for a total collapse
some day....

Thanks for any insights,
George

 

[Sue Mosher [MVP-Outlook]]

BCM stores copies of email messages (and pointers to ones that are still in
your other Outlook folders) in its database and exposes them through the
History folder. It does not store attachments at all. Any attachments you
see are still in the original messages in your Outlook folders.

 

[George]

You're absolutely right (as usual). Two things...

1) It "appears" that the BCM history record (the one-liner email icon with
the subject heading to the right or it) keeps the attachment alive (you can
click/open it) *until* you delete that email from your inbox (or sent box)
AND deleted items folder too. (Is that right, or does it disappear from BCM
the minute it's deleted from in/sent?)

2) How can I get a change into the wish list for next version? The
attachment thing can be better. Agreed, it doesn't need to *store*
attachments, but it would really be extremely helpful if it at least DID
store the name of the attachment, something like below, unless this is
already doable (and I'd appreciate knowing how):

BUSINESS CONTACT HISTORY
Email Message Re: New contract John Doe 2/3/05
Email Message Need new contract John Doe 1/9/05
Email Message Hello, pls call John Doe 1/3/05

DOUBLE CLICK AN EMAIL LIKE 2/3/05 ABOVE AND SEE...
From: (e-mail address removed)
To: (e-mail address removed)
Attachment: Contract#1B.doc <------need this
Hello Sue,
Attached is your new 2005 contract.
Sincerely,
Joe

 

[Sue Mosher [MVP-Outlook]]

1) What actually happens is that BCM maintains a pointer to the original
message, as long as it still exists. Once you delete it, BCM displays the
data it has in its History folder.

2) (e-mail address removed)