where is "account properties" for a new email address?

[SusanA]

Outlook 2007. Have a new email address (GoDaddy domain) and want to add it.
It added fine on my laptop (Vista) but won't work on my desktop (XP Pro).
Tells me to check "account properties". Where is that???

 

[neo]

Start Outlook 2007 and pick Tools > Account Settings.

Outlook 2007. Have a new email address (GoDaddy domain) and want to add it.
It added fine on my laptop (Vista) but won't work on my desktop (XP Pro).
Tells me to check "account properties". Where is that???

 

[SusanA]

Thank you, but that is where I was... I have three other email addresses and
they all work fine. I added this fourth one, used the exact same settings as
the others, but it won't go.

The difference is that the first three are to Earthlink (my ISP) addresses.
The new one is to a personal domain. I presumed (incorrectly?) that, since
it still has to go through Earthlink, the setting would be the same... Is
that not right?

 

[neo]

About the best I can suggest for GoDaddy accounts is
http://help.godaddy.com/article/2649

Thank you, but that is where I was... I have three other email addresses
and
they all work fine. I added this fourth one, used the exact same settings
as
the others, but it won't go.

The difference is that the first three are to Earthlink (my ISP) addresses.
The new one is to a personal domain. I presumed (incorrectly?) that, since
it still has to go through Earthlink, the setting would be the same... Is
that not right?

 

[SusanA]

PERFECT!! Thank you!

(one silly little setting had to be different on this computer... geesh...)