Where to file a complaint about Word 2004?

[dannybex]

A couple months ago I posted a thread about the unusual new spacing
between words (not letters) in Word 2004 for Macinntosh.

I had written a screenplay in a previous version of Word (1996?) which
was 111 pages long, but when I opened it in Word 2004 it was 120 pages
long.

Many people came forward with suggestions, but none worked. Daiya was
very kind to go so far as to post two examples of this extreme change
online:

A "Before" Example: http://daiya.mvps.org/Images/courierX.gif

and an 2004 Example: http://daiya.mvps.org/Images/courier2004.gif

Notice that in her example, in just the first line alone, a seven
letter word is pushed to the next line, and in just the one small
paragraph -- the last four-five words -- 28 characters in all, have
disappeared. The spacing looks awkward, the words stacked like bricks
rather than flowing in lines of sentences, but more importantly, they
have forced me and other writers to go back to Word 2003 or earlier.

I'd like to register a complaint with the programmers at Microsoft
about this issue. Where and how do I go about doing this so that
someone will actually take it seriously?

Thanks

Dan

 

[Cindy M -WordMVP-]

Hi Dannybex,

I'd like to register a complaint with the programmers at Microsoft
about this issue. Where and how do I go about doing this so that
someone will actually take it seriously?

About the only thing you could do would be to access the newsgroups
via the web interface on Microsoft.com, then click the "Suggestion"
button and post to the MAC newsgroup. Microsoft supposedly monitors
these. And other can VOTE on whether they support a suggestion. If
you can get enough people in the MAC newsgroup to vote with you, I
imagine it would get noticed.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow
question or reply in the newsgroup and not by e-mail