Since I don't know what files may have caused your problem, I can't speculate on that.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
Thank you Sue. You may have read my earlier posting of day "Permissions
Issue Maybe? (MAPI32)". We had had limited success with that issue by
deleting the entire roaming profile of 'troublesome' users and making
Outlook start from scratch. I was hoping to work out which specific
files I needed to delete (rather than the entire profile) to achieve
the same result without wiping desktop settings and other preferences.
I can't work it out from the cited list - can you give me any more help
with this?
Jaimé