Which functions help with ease of tabulation?

N

ntrain22

I would like to create a spreadsheet that easily tabulates alpha-only
results. I am working on a retention project for my job, and would like
to track cancellation reasons, offers made, results and such. I would
like to use drop-down menus so that users can select options with ease,
and I would like for the spreadsheet to give numeric results based on
the alpha reasons that will be selected from. I need assistance in
creating the drop down menus and with getting Excel to turn alpha
reasons to numeric results, if this is possible. :confused:
 

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