why all of a sudden are some people not receiving my e-mails?

H

harvey

I am having trouble sending e-mails from all of my accounts. I am sending
them to people that have received my e-mails in the past, but are not
receiving them now. I am having particular trouble with people who are
signed up with cox.net. I do not get a message advising that my e-mails
bounced back which tells me that they are probably being received but
quaranteened in spam filters or something. Any suggestions what I can do to
fix this problem?

Thanks
 
V

VanguardLH

in
I am having trouble sending e-mails from all of my accounts. I am sending
them to people that have received my e-mails in the past, but are not
receiving them now. I am having particular trouble with people who are
signed up with cox.net. I do not get a message advising that my e-mails
bounced back which tells me that they are probably being received but
quaranteened in spam filters or something. Any suggestions what I can do to
fix this problem?

Thanks

Send a test mail to one of your friends at cox.net but Cc yourself. If
you get back your copy of your test mail, you know that your sending
mail host actually did send it out. There is a quirk with this test
methodology on some domains, usually ISPs, where they will reroute the
message from your to yourself using internal hosts so you can't tell if
it actually got outside from your mail service. So when you send your
test mail to someone and also to yourself, send it to yourself on a
different domain. That is, have an account on a different domain to
which you can send e-mails, and Cc the test mail to your account over
there.

If you can prove that your sending mail host actually sent your e-mail
then you can't do anything about the problem(s) on their end regarding
the reception of your e-mails. The recipients will have to take the
matter up with their e-mail provider.
 

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