?? Why am I Asked to Install Office Update ??

[Tom Baxter]

Hi everyone,

This has been annoying me for several months now.

I have a Vista 64 machine. Office 2007 is *NOT* installed on this machine
yet Microsoft Update constantly tells me I have two available updates:

2007 Microsoft Office Suite Service Pack 1 (SP1)
Update for the Microsoft 2007 Office System (KB946691)

Why am I constantly prodded to install updates for products I do not have
installed?

 

[JoAnn Paules]

Do you have the trial version? Was Office ever installed? Any of the
components?

 

[Tom Baxter]

Do you have the trial version? Was Office ever installed? Any of the
components?

No, nothing. No trial version. It was a fresh install of Vista 64 and Office
2007 has never touched this machine.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Hi everyone,

This has been annoying me for several months now.

I have a Vista 64 machine. Office 2007 is *NOT* installed on this machine
yet Microsoft Update constantly tells me I have two available updates:

2007 Microsoft Office Suite Service Pack 1 (SP1)
Update for the Microsoft 2007 Office System (KB946691)

Why am I constantly prodded to install updates for products I do not have
installed?

 

[Carey Frisch [MVP]]

Free Microsoft technical support for any Windows Update issues: https://support.microsoft.com/oas/default.aspx?gprid=6527


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

Hi everyone,

This has been annoying me for several months now.

I have a Vista 64 machine. Office 2007 is *NOT* installed on this machine
yet Microsoft Update constantly tells me I have two available updates:

2007 Microsoft Office Suite Service Pack 1 (SP1)
Update for the Microsoft 2007 Office System (KB946691)

Why am I constantly prodded to install updates for products I do not have
installed?

 

[Tom [Pepper] Willett]

Are you using the Office 2007 compatibility pack?

: Hi everyone,
:
: This has been annoying me for several months now.
:
: I have a Vista 64 machine. Office 2007 is *NOT* installed on this machine
: yet Microsoft Update constantly tells me I have two available updates:
:
: 2007 Microsoft Office Suite Service Pack 1 (SP1)
: Update for the Microsoft 2007 Office System (KB946691)
:
: Why am I constantly prodded to install updates for products I do not have
: installed?
:

 

[T Martin]

Why am I asked to install Office 2007,during the trial period, each time I
want to use it?
--
I couldn't figure out how to start my own thread and the previous question
brought me here....so, again I ask......
"Why am I asked to install Office 2007,during the trial period, each time I
want to use it?"

????????Is this a mistake on Microsoft's part?????? What a burden I must
barefor ta freebie!!!!

I wanted to try and maybe buy this product but it will take up too much of
my time to Install this everytime I wanty to use it.

If there isn't another way to try this without the installs each time, I
will not be considering this for my business.

Any comments?!
Have an awesome day!
T Martin

 

[Tom Baxter]

Are you using the Office 2007 compatibility pack?

No, I am not using the compatibility pack.

No version of Office has *ever* been on this machine. I built this machine
fresh form a Vista 64 install. Neither Office 97, 2000, XP, 2003 or 2007 has
*ever* touched this machine. No versions of ANY of these products have been
installed ever.

Having said that, I am in communication with a Microsoft support rep who
recommended I look for the following two registry keys and delete them if
they are present. Strangely, I did have these registry keys:

HKLM/SOFTWARE/Microsoft/Office
HKCU/Software/Microsoft/Office

I'm not sure why these keys were present but I deleted them. It did not fix
the problem. I am still prompted to install the two Office 2007 updates on a
machine that has never had a version of Office on it.

 

[Tom Baxter]

Are you using the Office 2007 compatibility pack?

No, I am not using the compatibility pack.

No version of Office has *ever* been on this machine. I built this machine
fresh form a Vista 64 install. Neither Office 97, 2000, XP, 2003 or 2007 has
*ever* touched this machine. No versions of ANY of these products have been
installed ever.

Having said that, I am in communication with a Microsoft support rep who
recommended I look for the following two registry keys and delete them if
they are present. Strangely, I did have these registry keys:

HKLM/SOFTWARE/Microsoft/Office
HKCU/Software/Microsoft/Office

I'm not sure why these keys were present but I deleted them. It did not fix
the problem. I am still prompted to install the two Office 2007 updates on a
machine that has never had a version of Office on it.

 

[T Martin]

Tom Baxter's question keeps getting repeated with no new resposes. That's not
very helpful. His question was placed after my question, which makes no sense
at all.
I will be leaving this discussion group since it is a continuation of
Microsoft's Office Trial wasting my time.

I have fixed my problem by uninstalled my trial to Microsoft Office 2008.
YEA!! A resolution that works!!!!!!!!!

 

[Harry Johnston [MVP]]

No version of Office has *ever* been on this machine. I built this
machine fresh form a Vista 64 install. Neither Office 97, 2000, XP, 2003
or 2007 has *ever* touched this machine. No versions of ANY of these
products have been installed ever.

What software *have* you installed?

Hmmm. I wonder if Vista itself contains some part of Office, perhaps in order
to provide the ability to read Office 2007 documents?

Harry.

 

[Bob Buckland ?:-\)]

Hi Tom,

Do you have the MS Support Case # for that contact? It's an unusual suggestion if it was just that alone.

Do you have any of the Office File Viewers listed in installed programs or any of the Office/Windows/Sharepoint/Expression or
Windows Live products listed in as installed via the Windows control panel?

You may want to run through the steps at
http://support.microsoft.com/kb/928218
to pull out traces of Office related apps.

================

Are you using the Office 2007 compatibility pack?

No, I am not using the compatibility pack.

No version of Office has *ever* been on this machine. I built this machine
fresh form a Vista 64 install. Neither Office 97, 2000, XP, 2003 or 2007 has
*ever* touched this machine. No versions of ANY of these products have been
installed ever.

Having said that, I am in communication with a Microsoft support rep who
recommended I look for the following two registry keys and delete them if
they are present. Strangely, I did have these registry keys:

HKLM/SOFTWARE/Microsoft/Office
HKCU/Software/Microsoft/Office

I'm not sure why these keys were present but I deleted them. It did not fix
the problem. I am still prompted to install the two Office 2007 updates on a
machine that has never had a version of Office on it. >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Tom Baxter]

Hello all,

I just got off the phone with Microsoft.

The problem was due to the fact that I had Visual Studio's "Web Developer
Component" installed. This piece of Visual Studio relies on (and apparently
includes) parts of Office 2007. So, even though I am prompted to download an
Office 20007 update it is actually due to Visual Studio being installed.

The Microsoft rep recommended I download and install the updates.

It's confusing but at least now we know.

Thanks to all who responded.