Why are all my icons greyed out and unavailable in Office 2003?

[Ian G]

All of a sudden whilst working within Word 2003, all my icons greyed out and
became unavailable. I have tried repairing, re-installing, removing
completely and installing and a system restore, all to no avail.
Please Please HELP!!!

Ian

 

[JoAnn Paules [MVP]]

Was this version of Word preinstalled on your computer? It could be a trial
version and the time has come to pay for it.

 

[Ian G]

Thanks for the reply JoAnn, however the answer is; no it's not a trial
version it is a fully bought boxed pro version from PC World U.K. I have
updated it to SP2 and all the updates as suggested by Microsoft. It has also
been protected by an up to date Virus checker and firewall (Norton), but all
my icons and I forgot to mention Menus still don't work. I have even gone
into the 'About Microsoft Word' box and clicked on the disabled items button
which tells me nothing is disabled!!!
It is driving me insane. Any ideas how to contact Microsoft directly?

Thanks - Ian

Was this version of Word preinstalled on your computer? It could be a trial
version and the time has come to pay for it.

--

JoAnn Paules
MVP Microsoft [Publisher]

All of a sudden whilst working within Word 2003, all my icons greyed out
and
became unavailable. I have tried repairing, re-installing, removing
completely and installing and a system restore, all to no avail.
Please Please HELP!!!

Ian

 

[JoAnn Paules [MVP]]

Did you activate the product?

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks for the reply JoAnn, however the answer is; no it's not a trial
version it is a fully bought boxed pro version from PC World U.K. I have
updated it to SP2 and all the updates as suggested by Microsoft. It has
also
been protected by an up to date Virus checker and firewall (Norton), but
all
my icons and I forgot to mention Menus still don't work. I have even gone
into the 'About Microsoft Word' box and clicked on the disabled items
button
which tells me nothing is disabled!!!
It is driving me insane. Any ideas how to contact Microsoft directly?

Thanks - Ian

Was this version of Word preinstalled on your computer? It could be a
trial
version and the time has come to pay for it.

--

JoAnn Paules
MVP Microsoft [Publisher]

All of a sudden whilst working within Word 2003, all my icons greyed
out
and
became unavailable. I have tried repairing, re-installing, removing
completely and installing and a system restore, all to no avail.
Please Please HELP!!!

Ian

 

[Ian G]

Yes. Its been fine for about 2 years or so. Regularly updated and I haven't
installed any other programs.

Did you activate the product?

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks for the reply JoAnn, however the answer is; no it's not a trial
version it is a fully bought boxed pro version from PC World U.K. I have
updated it to SP2 and all the updates as suggested by Microsoft. It has
also
been protected by an up to date Virus checker and firewall (Norton), but
all
my icons and I forgot to mention Menus still don't work. I have even gone
into the 'About Microsoft Word' box and clicked on the disabled items
button
which tells me nothing is disabled!!!
It is driving me insane. Any ideas how to contact Microsoft directly?

Thanks - Ian

Was this version of Word preinstalled on your computer? It could be a
trial
version and the time has come to pay for it.

--

JoAnn Paules
MVP Microsoft [Publisher]



All of a sudden whilst working within Word 2003, all my icons greyed
out
and
became unavailable. I have tried repairing, re-installing, removing
completely and installing and a system restore, all to no avail.
Please Please HELP!!!

Ian