Why are incoming HMTL messages not displaying properly in Outlook?

K

kimbowa

Recently Outlook has started displaying many incoming HTML formatted messages
as code rather than rendering them properly. It began with some Newspaper
daily updates and most recently PLAXO Weekly and several online stores that
send me updates have started appearing as HTML when previously they were
properly displayed. It doesn't happen to all messages but it seems to stick
once it starts.

Its got me stumped....
 
V

VanguardLH

kimbowa said:
Recently Outlook has started displaying many incoming HTML formatted messages
as code rather than rendering them properly. It began with some Newspaper
daily updates and most recently PLAXO Weekly and several online stores that
send me updates have started appearing as HTML when previously they were
properly displayed. It doesn't happen to all messages but it seems to stick
once it starts.

Its got me stumped....

Disable e-mail scanning in your anti-virus software, especially if it
wants to append some "it's clean" or other status regarding its check of
the e-mail.
 
V

VanguardLH

kimbowa said:
That seems to have fixed it... it did coincide with an AVG upgrade!

Cheers!

A lot of AVG users have complained about it screwing up their e-mails.
However, I suspect that is because the install of AVG defaults to
sticking in this worthless text. If it were infected, you would get an
alert from AVG that the e-mail was infected. You don't need superfluous
text inside the e-mail telling you that. If it weren't infected, you
don't need text telling you the e-mail was clean. That AVG didn't popup
an alert already told you that. Sticking in some text that the outbound
e-mail was clean means absolutely nothing to the recipient of your sent
e-mails. Yeah, like anyone is going to believe some text in the body of
an e-mail saying it is clean.

Don't have any anti-virus software modifying your inbound or outbound
e-mails with superfluous text that it was clean or infected. Rely on
the anti-virus program itself to tell you that. That junk added to your
inbound and outbound e-mails can screw up formatting which results in
the problems that you noted. It will also corrupt encrypted e-mail. If
someone sent you an encrypted e-mail, its hash was based on the content
as the sender composed it. Anything that adds to the body of that
e-mail, like freebie e-mail provider that add a spam tagline to any
outbound e-mails sent through them or anti-virus software, will result
in a different hash than the one computed when the message was sent.
The result is that you see a warning that the encrypted e-mail has been
corrupted.

You gain absolutely nothing for protection by adding 'clean' or
'infected' text to the body of inbound or outbound e-mails. The AV
vendors have realized that they're running out of gimmicks to add to
their products so they're adding garbage to them.
 
A

amy0931

VanguardLH said:
A lot of AVG users have complained about it screwing up their e-mails.
However, I suspect that is because the install of AVG defaults to
sticking in this worthless text. If it were infected, you would get an
alert from AVG that the e-mail was infected. You don't need superfluous
text inside the e-mail telling you that. If it weren't infected, you
don't need text telling you the e-mail was clean. That AVG didn't popup
an alert already told you that. Sticking in some text that the outbound
e-mail was clean means absolutely nothing to the recipient of your sent
e-mails. Yeah, like anyone is going to believe some text in the body of
an e-mail saying it is clean.

Don't have any anti-virus software modifying your inbound or outbound
e-mails with superfluous text that it was clean or infected. Rely on
the anti-virus program itself to tell you that. That junk added to your
inbound and outbound e-mails can screw up formatting which results in
the problems that you noted. It will also corrupt encrypted e-mail. If
someone sent you an encrypted e-mail, its hash was based on the content
as the sender composed it. Anything that adds to the body of that
e-mail, like freebie e-mail provider that add a spam tagline to any
outbound e-mails sent through them or anti-virus software, will result
in a different hash than the one computed when the message was sent.
The result is that you see a warning that the encrypted e-mail has been
corrupted.

You gain absolutely nothing for protection by adding 'clean' or
'infected' text to the body of inbound or outbound e-mails. The AV
vendors have realized that they're running out of gimmicks to add to
their products so they're adding garbage to them.

So, is there away to stop the AVG taglines from being inserted into my
emails (and thus messing up several incoming html messages) but still
allowing the email messages to be scanned?
 
A

amy0931

So, is there away to stop the AVG taglines from being inserted into my
emails (and thus messing up several incoming html messages) but still
allowing the email messages to be scanned?

Never mind...I figured it out!
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top