Hi Dave,
For Word 2003 the connectors are only active within a Drawing Canvas
Insert=>Picture=>New Drawing.
In Powerpoint (where each slide is a canvas) they're always active and you may find it easier to work there for a diagram.
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I can not seem to access my connectors on the AutoShapes, they are grey.<<
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Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*