Why can't I "Can't create file"?

[Kelvin Beaton]

I'm trying to track down why a user on my network can't open or even save a
particular file. He can't do a save as and rename it or the extension.



The file "Postdata.att" is being generated off our webpage and being emailed
as an attachment. The user who received this attachment gets the following
error.



The error reads:

"Can't create file: Postdata.att. Right-click the folder you wanted to
create the file in, then click properties on the shortcut menu to check your
permissions for the folder."



The contents of the file looks like this.

Name=Veronica+Peters&EmpId2=&select=Boardroom&Date=Oct+15%2C+2004&select2=11-20&Location=&select3=None



The file is being generated byt the brouser using HTML.



I'm not the programmer of the web page, I'm the person trying to get the
user so he can open this file.



The user is using Windows XP and has Administrative rights to the local
machine.

He's using Outlook 2000 (part of Office Pro.)

I beleive the PC is up to date on service packs for both XP and Office.



I can't think of any reason he can't open the file.



Any help would be appreciated.



Kelvin

 

[Hal Hostetler [MVP-DTS]]

You might be running into the Outlook Email Security Update:

http://www.slipstick.com/outlook/esecup.htm
Outlook Email Security Update

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Michael Santovec]

OL2000: Information About the Outlook E-mail Security Update
(Unsafe Attachments)
http://support.microsoft.com/?kbid=262631
Opening .exe Attachments with the Outlook E-mail Security Update
http://www.slipstick.com/outlook/esecup/getexe.htm

What program has you set as the Windows File Association for ATT files? There normally is
no program associated with that file type.

See the Identifying Attachment File Types and Setting File Associations section of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_santovec/decode.htm#identify