Why can't I connect to the company's Exchange server for e-mails?

[Satish]

I just recently joined a company and they provided me a laptop with Office
2003 and due to the nature of my job, I have the ability to work from home
more than I need to be at the office.

I have no problems connecting to the company's Exchange server when I am at
the office and am able to send and receive e-mails in Outlook 2003.

However, when trying to connect from home through my Comcast high speed
internet, I get a message saying that the Exchange server is unavailable and
I cannot synchronize with the mail server.

I get an error message in Outlook 2003 saying that Task MS Exchange Server
reported error (0x8004011D) : The server is not available. Contact your
administrator if this condition persists.

I have worked from home for other companies using the same Comcast
connection using previous versions of Outlook and had no problems connecting
to those companys servers.

If anyone can think of any reason(s) why I cannot synchronize with the
company’s Exchange Server and if any setting(s) need to be adjusted, I would
very much appreciate hearing back in the next day or two.

Thank you.

 

[Roady [MVP]]

Remotely connecting to the Exchange server using an Exchange account is only
possible when they also provide RPC over HTTP or a VPN connection. Other
solutions are an IMAP or POP3 account or otherwise OWA. Contact your mail
admin to obtain info on what method they've chosen for and what settings you
require to set things up.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I just recently joined a company and they provided me a laptop with Office
2003 and due to the nature of my job, I have the ability to work from home
more than I need to be at the office.

I have no problems connecting to the company's Exchange server when I am at
the office and am able to send and receive e-mails in Outlook 2003.

However, when trying to connect from home through my Comcast high speed
internet, I get a message saying that the Exchange server is unavailable and
I cannot synchronize with the mail server.

I get an error message in Outlook 2003 saying that Task MS Exchange Server
reported error (0x8004011D) : The server is not available. Contact your
administrator if this condition persists.

I have worked from home for other companies using the same Comcast
connection using previous versions of Outlook and had no problems connecting
to those companys servers.

If anyone can think of any reason(s) why I cannot synchronize with the
company's Exchange Server and if any setting(s) need to be adjusted, I would
very much appreciate hearing back in the next day or two.

Thank you.