Why can't I download the office updates?

[robrahm]

I get this message when trying to download updates:

The update installation failed because one or more updates failed to
download. Some possible causes of the failure are:

Download management or antivirus software may be interfering with the
download process.

Antivirus products may interfere with installations. Some antivirus products
do not allow certain types of content to be copied into the system, just as
some do not allow changes to system files. So if an antivirus product is
running, it may cause a download to fail. To prevent this, disable antivirus
products before you download an update.
You are out of disk space in your primary disk partition.

The download process will fail if you are out of disk space in your primary
drive or primary drive partition. The Office Update site is designed to
download the update files to the hard drive (or hard drive partition) where
Microsoft Windows is installed. If there is insufficient space in that hard
drive (or hard drive partition), download and installation will fail. Free up
disk space in the primary drive and then try downloading again.
Network problems are causing the download to fail.

There may be network problems that are causing the download failure. The
Microsoft download servers also may be temporarily unavailable. Try
downloading again at a later time.

 

[Jabez Gan]

Hey,

Have you tried disabling your anti virus and firewall temporary, making sure
that you have enough hard disk space on your system partition (C or try
downloading at a later time?

You might also want to refer to http://support.microsoft.com/kb/304498

Hope this helps.