Why can't I get label templet to download?

J

JoAnn Paules

Do you have the necessary version of Publisher? If so, what happens when you
try?
 
M

Mary Sauer

Can you accept the ActiveX?
Downloading clips, templates, and training with the ActiveX control
http://office.microsoft.com/en-us/help/HP010349411033.aspx

If you have your security settings too high you'll not be able to download
templates.

Empty your temporary cache, in Internet Explorer, tools, Internet Options,
delete, delete files...

Check your firewall settings as well.
 

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