Why can't I receive large attachments with Outlook in Roadrunner?

[John Hamm]

I cannot receive messages in Outlook from some of my contacts that send me
large attachments, such as digital files. I use Outlook as my e-mail with
Roadrunner broadband. What do I need to do to setup the e-mail up correctly.
Roadrunner (Time Warner) has not responded to my problem. I am using Office
Outlook 2003.

 

[Milly Staples [MVP - Outlook]]

Attachment and mail size limits are the purview of your ISP - not Outlook. Keep contacting Roadrunner or see their help information about size limits. You pay them for service - utilize their service options.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John Hamm asked:

| I cannot receive messages in Outlook from some of my contacts that
| send me large attachments, such as digital files. I use Outlook as
| my e-mail with Roadrunner broadband. What do I need to do to setup
| the e-mail up correctly. Roadrunner (Time Warner) has not responded
| to my problem. I am using Office Outlook 2003.

 

[perugini]

John,

Our company has developed an Outlook add-in called DirectXchange that
may help you send and receive large attachments more easily.

From within Outlook, DirectXchange loads large files, compresses them

into a zip archive, then splits the archive into multiple pieces and
attaches each piece to a separate email message. It then transmits
these messages as standard mail messages to the recipient. The size of
the individual messages is completely under your control. On the
receiving end, DirectXchange automatically reassembles the pieces into
the original file.

Learn more about it here:
http://www.pergenex.com/directxchange/index.shtml

-Frank
Pergenex Software
www.pergenex.com