Why Chinese character cant import into Outlook but OE can

[KF Chong]

OE is less feature then Outlook. But it provide enough email necessacity. One
thing I feel bad is unable to read Chinese language friendly. The worse is
when I import excel file (Chinese and English) into Outloos Contact, all
Chinese are unable to read. I tried to change, add font many ways. I let
Chinese program runs before doing this. The result is unchange.

I have a solution is: reinstall a Chinese version of Windows and Office. But
I am not living in Chinese enviloment. I use English and Chinese both. Also
when you install Chinese version, the English fonts are unable to display
nicely.

Any expert know why and how to solve this problem?

Thanks